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San Diego Regional Water Agencies Boost Efforts to Fight Hunger

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An effort to bolster food bank supplies and fight hunger in San Diego County is getting a helping hand from the region’s public water agencies.

The San Diego County Water Authority and its member agencies are supporting a virtual food drive in partnership with the Jacobs & Cushman San Diego Food Bank. The campaign allows donors to select and purchase items such as canned meats, vegetables, fruits, peanut butter and oatmeal for distribution to needy residents. To donate, go to www.bit.ly/SDWaterAgencyFoodDrive.

The Water Authority Board leadership launched the effort for staff and Board members about two weeks ago, then expanded it by inviting 24 retail member agencies countywide to join the effort to fight hunger. So far, nearly $6,000 has been contributed through that portal, and some member agencies are setting up their own portals for their service areas.

Help fight hunger

In addition, water agencies have partnered with the Food Bank to inform its clients that it is unnecessary to purchase bottled water when convenient, clean drinking water is available 24/7 at the tap for about a penny a gallon.

“The region’s water industry is committed to sustaining our community in this time of acute need,” said Water Authority Board Chair Jim Madaffer. “The San Diego region has come together time and again to meet challenges such as wildfires, and we’re doing the same to provide hunger relief during this crisis.”

Demands for food increase during pandemic

The San Diego Food Bank typically helps feed 350,000 people each month at 200 distribution sites — and demands have skyrocketed as the economic impacts of coronavirus closures ripple across the region.

Donations to the San Diego Food Bank are tax deductible to the extent allowed by law. The San Diego Food Bank is a 501(c)(3) organization.

Essential workers on the job

In response to the pandemic, the Water Authority and its 24 member agencies have increased regional coordination and communication to ensure continued delivery of safe and reliable water service for San Diego County. Public water supplies in the region remain safe to drink due to numerous robust treatment processes used by local and regional water providers.

As essential workers, the region’s water and wastewater system employees will continue to work to ensure safe and reliable water services.

San Diego Mayor Kevin Faulconer tours the Alvarado Water Treatment Plant after meeting with workers to thank them for their continued service. Photo: City of San DIego water treatment plant

San Diego Mayor Thanks Water Treatment Plant Employees

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The City of San Diego’s public utilities team including water treatment plant employees continues to work to provide its customers with high-quality drinking water during the coronavirus pandemic.

Following efforts to increase safety measures throughout all City departments to stop the spread of COVID-19, San Diego Mayor Kevin Faulconer toured the Alvarado Water Treatment Plant on Friday to observe increased safety protocols. He also thanked City employees as they continue to deliver safe, reliable water to over 1.4 million San Diegans.

Increased safety measures ensure continued water supply safety

San Diego Mayor Kevin Faulconer meetes with water treatment plant workers playing essential roles in delivering safe drinking water. Photo: City of San DIego

San Diego Mayor Kevin Faulconer meets with water treatment plant workers playing essential roles in delivering safe drinking water. Photo: City of San Diego

Mayor Faulconer kicked off his visit Friday morning by meeting maintenance staff on duty.

“Like many San Diegans, our City employees are adapting as we take on the COVID-19 crisis,” said Faulconer. “They’re working under increased safety measures so we can continue to deliver essential services, including a safe, clean and reliable water supply.

“I stopped by the Alvarado Water Treatment Plant today to thank the employees there and let them know how proud we are of all they’re doing to keep the water running for San Diegans.”

More than a month into the coronavirus crisis in California, water and wastewater treament employees, continue to work around the clock to deliver essential services to San Diego County residents.

“I am so grateful for the employees that come to work daily to make sure the City residents have access to a safe and reliable water supply,” said Shauna Lorance, City of San Diego public utilities director. “While you might not be able to go out to a restaurant, visit the beach or any of the usual activities all of us in San Diego have learned to enjoy, you do not have to worry about the safety of the water supply. The water continues to be treated and tested just like always.”

The San Diego County Water Authority and its 24 member agencies have increased regional coordination and communication to ensure the coronavirus pandemic does not impact safe and secure water service for San Diego County.

Treatment plants employ innovative disinfection and filtration

Pipes carrying water through the treatment process at the Alvarado Water Treatment Plant. Photo: City of San Diego

Pipes carrying water through the treatment process at the Alvarado Water Treatment Plant. Photo: City of San Diego

The City of San Diego has three water treatment plants that use several treatment methods to provide safe drinking water to the public. The plants are managed by the City’s Public Utilities Department.

San Diego’s drinking water treatment plants use a combination of innovative disinfection strategies and filtration. This multi-step process provides multiple barriers against elements that could make the city’s water unsafe or impact taste.

When the Alvarado Water Treatment Plant began operation in 1951, it replaced old water treatment plants at University Heights and Chollas Heights. Located near the Murray Reservoir, Alvarado today provides drinking water to customers in the central section of the City. Plant capacity is 200 million gallons of treated drinking water per day and is operated by 16 City employees.

A multi-phase expansion and upgrade project for the plant was completed in 2011. The Alvarado Plant began its first year of active participation in the American Water Works Association’s Partnership for Safe Water Program in 2013 and has implemented several optimizing projects.

Alvarado is also home to the City’s Water Quality Laboratory, which continuously monitors the City’s drinking water to make sure it is always safe and meets all state and federal health standards.

Pipeline 5 Upgrades in North San Diego County Halfway Complete

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This week, crews are installing a carbon fiber lining inside Pipeline 5 in North San Diego County between Fallbrook and Escondido. The work is essential to maintain the 96-inch pipeline that delivers untreated water from Lake Skinner in southwest Riverside County to the Lower Otay Water Treatment Plant in southern San Diego County.

The work began at the end of March when Pipeline 5 was shut down for the installation of two internal steel bulkheads. The bulkheads allow the rest of the pipeline to stay in service while work is performed in an isolated section.

“Ensuring that water supplies continue to be reliable for all of the region’s 3.3 million residents and businesses is our priority,” said Jim Fisher, director of operations and maintenance at the Water Authority. “We are performing this essential repair to one of our largest pipelines to make sure that there are no interruptions in service to our member agencies.”

The carbon fiber installation is anticipated to be complete by the end of next week. Carbon fiber is a highly effective solution to reinforce the stressed areas of the pipe and extend its lifespan.

Proactive asset management program detects issues before they arise

Pipeline 5 was built in 1982 and is a part of the Water Authority’s Second Aqueduct, which includes Pipelines 3, 4 and 5.

In August of last year, Water Authority staff detected a leak in nearby Pipeline 4 at Moosa Creek and inspected the other two pipelines at that location. During that inspection, Pipeline 5 showed signs of stress, where the operating pressure within the pipe exceeds 400 pounds per square inch. A failure of the large-diameter pipeline would cause significant damage to the environment and nearby pipelines.

The proactive and timely repair to Pipeline 5 is part of the asset management program, which is a key element of the Water Authority’s commitment to providing a safe and reliable water supply to San Diego County. Making preventative repairs to large-scale infrastructure ensures that regional water service will continue uninterrupted.

After installation of the carbon fiber is complete, a second shutdown to remove the isolation bulkheads is anticipated to take place in May, after which the pipeline will return to normal service.

Protecting the health of essential workers during COVID-19

To ensure safety and health, most Water Authority employees have been working from their homes since mid-March. For those employees who need to be at work sites, strict precautions are being taken by limiting the number of people present, maintaining physical distance, requiring all employees to wear protective gear and providing hand washing stations where possible.

"The desire to produce quality work and to know that customers can depend on us is what motivates me," said Sweetwater Authority Field Crew Supervisor Javier Natividad. Photo: Water Authority water pros working

Water Pros Working Round the Clock To Ensure Service

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More than a month into the coronavirus crisis in California, water pros continue to work around the clock to deliver essential services to San Diego County residents.

From the Fallbrook Public Utilities District south to the Sweetwater Authority and east to the Padre Dam Municipal Water District, essential employees at the San Diego County Water Authority’s 24 member agencies continue to maintain vital water systems and perform emergency repairs so customers have the water they depend on during this time.

(L to R): Fallbrook PUD Utility Technician Toby Stoneburner, Collections Supervisor Kyle Drake, and Utility Worker II Matt Perez remain at work maintaining vital water systems. Photo: Fallbrook PUD

(L to R): Fallbrook PUD Utility Technician Toby Stoneburner, Collections Supervisor Kyle Drake, and Utility Worker II Matt Perez remain at work maintaining vital water systems. Photo: Fallbrook Public Utility District

“At a time when workforces are being challenged and stretched, the Fallbrook Public Utility District is fully operational,” said Jack Bebee, Fallbrook PUD general manager. “During this outbreak, many employees are working remotely answering phones and questions. Other essential employees are in the field as necessary, practicing social distancing and wearing masks. They are responding to leaks and other critical operations.”

Water and wastewater industry employees are among the essential critical infrastructure workers exempt from the California’s stay home order that directs all state residents to stay home during the coronavirus pandemic.

“We are running at full capacity,” said Beebe. “Calls are being answered, invoices are getting processed, our systems are being monitored remotely, and we are moving forward with essential construction projects.”

‘Rewarding knowing I can help people’

Sweetwater Authority Customer Service Representative Vanessa Olivares continues to answer calls and assist with inquiries. Photo: Water Authority water pros working

Sweetwater Authority Customer Service Representative Vanessa Olivares continues to answer calls and assist with inquiries. Photo: San Diego County Water Authority

At the Sweetwater Authority, members of the Customer Service team continue to provide high-quality customer service.

“The most rewarding aspect of my work is knowing I can help people with their water needs,” said Vanessa Olivares, Sweetwater customer service representative. “It’s rewarding being able to provide great customer service by solving problems and offering solutions for customers.”

“Knowing the public depends on me to do my job is a great motivator,” said Valetin Martinez, Sweetwater instrument and control technician.

Melissa Marquez continues her work for Padre Dam Municipal Water District during the COVID-19 crisis. Photo: Padre Dam MUD

Melissa Marquez continues her vital work for Padre Dam Municipal Water District during the COVID-19 crisis. Photo: Padre Dam Municipal Utility District

“Padre Dam staff continue to work daily to provide water and wastewater services to our customers,” said Allen Carlisle, Padre Dam CEO/general manager. “During this time of uncertainty, our customers can be sure that crews continue to operate systems, lab analysts monitor water quality daily, customer service representatives are available to assist customers, and staff continue to perform all essential functions as public servants in our community.”

Cliff Wright is one of many dedicated Padre Dam MWD employees continuing to work in the field serving East County residents. Photo: Padre Dam MWD

Cliff Wright is one of many dedicated Padre Dam MWD employees continuing to work in the field serving East County residents. Photo: Padre Dam Municipal Water District

As essential workers, water and wastewater system employees will continue to work to ensure safe and reliable water services. In some instances, routine maintenance projects that would require temporary water shutoffs are being delayed to ensure customers continue critically important hygiene habits such as washing their hands.

If you see water agency employees in your neighborhood feel free to wave and say thank you, but please remember to practice physical distancing.

Along with the rest of California's lakes and reservoirs, Lake Jennings is currently closed to fishing. Photo: Lake Jennings

Reservoirs, Lakes Remain Closed to Fishing Due to COVID-19 Pandemic

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Although San Diego County’s lakes and reservoirs remain closed to fishing and other recreational activities for safety reasons due to the coronavirus pandemic, staff and volunteers continue to work. Crews are maintaining facilities, providing security, and sharing photos of wildlife and native blooms enjoying the arrival of spring.

Popular overnight campsites remain open at Santee Lakes, operated by the Padre Dam Municipal Water District. Photo: Padre Dam MWD

Popular overnight campsites remain open at Santee Lakes, operated by the Padre Dam Municipal Water District. Photo: Padre Dam Municipal Water District

Popular overnight campsites remain open at Santee Lakes, owned and operated by the Padre Dam Municipal Water District.

“Camper well-being is important to us and Santee Lakes didn’t want to displace people,” said Melissa McChesney, Padre Dam communications manager. She said that includes long-term campers who spent winter at the lake.

“It is important to note that Santee Lakes is not promoting recreation at this time, and the day use section of the park is closed,” said McChesney. “The park is able to provide a safe alternative to any RVers currently on the road in California because we have full electric, water, sewer and WiFi at each site. Santee Lakes is currently only taking reservations for self-contained RVs.”

Campers can reserve space for a maximum of six months. McChesney said campers should still shelter in place and practice physical distancing at the 300 campsites and 10 cabins.

At Santee Lakes, campers can also enjoy spring birdwatching. Two hundred and thirty different bird species have been spotted at the lake.

Nature takes flight at Lake Jennings

Two of the three resident bald eagles at Lake Jennings. Photo: Lake Jennings

At Lake Jennings, Recreation Manager Kira Haley says eight volunteers continue to live and work from their campground homes in recreational vehicles and campers. She said their days remain “pretty typical” even though they see more wildlife and not people.

“Our volunteers handle emerging maintenance, take calls from the public, and provide security,” said Haley. “They’re happy to be there, not having interaction with people during this time.”

Although new camping reservations are closed, Haley said campers currently at the Lake Jennings campgrounds were allowed to finish their stay. She said only one person, from out of state, will be the only camper at the entire park through the end of April.

A wood duck and her ducklings swimming across Santee Lakes. Photo: Santee Lakes/Facebook

Haley and her volunteers are sharing photos of the active wildlife and plant growth on social media. Currently, there are three bald eagles at the lake.

On the Lake Jennings Facebook page, Haley noted with a photo of a bald eagle in flight, “Lake Jennings Social Distancing: Always keep an eagle’s wingspan between you and others.” According to National Geographic, a bald eagle’s typical wingspan measures from six to eight feet – the recommended social distancing minimum.

According to National Geographic, a bald eagle’s typical wingspan measures from six to eight feet – the recommended social distancing minimum. Photo: Lake Jennings/Facebook

City of San Diego lakes and reservoirs closed until further notice

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Paddleboarders will have to wait to get on Lake Hodges. The City of San Diego has closed all reservoirs due to the coronavirus pandemic. Photo: City of San Diego

The City of San Diego’s reservoirs and lakes are closed due to the coronavirus pandemic. The city closed the reservoirs to the public on March 18 to protect the public and minimize the spread of the COVID-19 virus. The nine water supply storage reservoirs are operated by the City’s Public Utilities Department.

(L to R) Vallecitos Water District employees at the Meadowlark Water Reclamation Facility: Ivan Murguia, Arturo Sanchez, Dawn McDougle, Chris Deering, Marc Smith, and Matt Wiese. Photo: Vallecitos Water District employees

Customer Thanks Vallecitos Water District Employees for Their Efforts

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Most Americans take a safe and reliable water supply for granted. Dedicated water and wastewater professionals, including Vallecitos Water District employees, work to provide a secure, plentiful supply of drinking water.

Vallecitos Water District customer Manisha Bambhania has a deeper appreciation. A native of India, Bambhania grew up in a home where running water was only available three hours per day, and sometimes much less.

Bambhania frequently posted favorable comments on Vallecitos Water District Facebook posts. “She would commonly write words like, ‘We all need to conserve, regardless of the drought,’ or ‘Thank you for all you do. We are so grateful for the services you are providing,’” said Public Information Representative Lisa Urabe.

“After more than a year of continued praise from Manisha, the public information staff reached out to her to thank her in person for her comments,” said Urabe. “We met at her house where she proceeded to tell us her story of growing up in India. Even though she lived in an upper middle-class neighborhood, water scarcity and lack of reliable water and wastewater infrastructure was a very real part of daily living.”

Vallecitos staff created a video to share Bambhania’s story about the work of Vallecitos Water District employees.

Vallecitos Water District employees ‘inspired’

Vallecitos employees viewed the video at a recent all-staff meeting. One of those employees is Dennis Richardson, who has worked for the agency the past 13 years.

“I thought it was incredible for a customer to actually thank the employees for the jobs that they do, and also to give us her past life experience of living in India and the importance of the water to the community,” said Richardson. “I was really inspired by her video.”

Other staff were also pleased at the positive remarks for their work.

“We all enjoy our jobs, and take great pride in what we do in serving the public,” said Shawn Askine, a water systems supervisor. “We’re happy citizens recognize the hard work we do providing clean reliable water to your tap everyday.”

The original video featuring Manisha Bambhania has also won statewide recognition from the California Water Environment Association Film Festival.

Vallecitos Water District waterwater technicians Chris Deering and Matt Wiess at the Meadowlark Water Reclamation Facility. Photo: Vallecitos Water District employees

Vallecitos Water District wastewater technicians Chris Deering and Matt Wiess at the Meadowlark Water Reclamation Facility. Photo: Vallecitos Water District

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Water Utilities Aim to Keep Specially Trained Employees Healthy and Working

/in , /by /NPRby Clay Masters Quoted: San Diego County Water Authority

Some municipal water utilities are taking emergency measures to sequester some employees to assure that they can keep the water flowing as the coronavirus spreads.

In this country, millions of Americans can follow advice to stay at home so long as the electricity stays on and the water and the phone service. Utility workers need to keep moving about. And to stay on the job, they also need to stay safe. Iowa Public Radio’s Clay Masters reports that some utilities are taking extraordinary measures, including locking in employees at work.

Water utilities take special steps to keep water flowing

MASTERS: I’m standing next to Fleur Drive, which leads into downtown Des Moines. And normally, this is a pretty busy road. It’s not right now because, well, a lot of businesses are shut down. And right next to it is the Des Moines Water Works treatment facility. And what’s different about the grounds right now is that there are 10 campers just parked out front on the lawn.

Water treatment process effective

TED CORRIGAN: At our three treatment plants, we have a total of 21 people who will be living onsite 24/7 in those campers that we’ve placed.

MASTERS: That’s Ted Corrigan. He’s the interim CEO for the Des Moines Water Works that provides drinking water for more than half a million customers. He says they’ve gone deeper into their contagious disease response plan than ever before.

CORRIGAN: But the treatment process is unchanged. It’s unaffected by what’s going on. And it is very effective against viruses, to be sure.

MASTERS: Behind the tall, barbed wire fence, a skeleton crew of operators is doing things like running the control centers and testing the water. Kyle Danley heads water production here. He’s part of the crew that’s putting in at least 12 hours a day before leaving the facility and walking to his isolated camper for the night. He says while some of the workers aren’t used to camper life, the utility can’t take the risk that they get sick. And he says most of the jobs require unique skills and licenses.

KYLE DANLEY: We’re in a specialty field. There’s always a shortage of operators throughout the country, trying to get people interested in this field, but it certainly is something that takes months and years to be able to get those licenses needed. And then just even if you have a license, every plant is specific.

Workers sequester-in-place at Carlsbad Desalination Plant

MASTERS: After two weeks, a new group of workers with the same set of skills, who are currently sitting at home, will switch with the current onsite crew. Something similar is happening at a desalination plant in Carlsbad, California, that produces 50 million gallons of water a day. Ten workers are living there for three weeks. Sandy Kerl is general manager for the San Diego County Water Authority.

SANDY KERL: “These are critical services, highly trained individuals, not easily replaceable, so they have to be protected to ensure that water continues to flow.”

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Carlsbad Desalination Plant Workers Self-Isolate

/in , /by /Water News Network / WaterWorldby Ed Joyce / WaterWorld

In an effort to ensure continuity of operations, ten volunteers are sheltering in place at the Claude “Bud” Lewis Carlsbad Desalination Plant in San Diego County. Poseidon Water‘s Jessica Jones shares this inspiring story of selfless dedication to keeping the water flowing.

“They did volunteer to operate the plant on-site for 21 days,” said Jones. “There were ten recreational vehicles brought in, so each worker has their own RV and food is delivered for them without human contact.”

With the COVID-19 pandemic, Poseidon Water decided to take this step to ensure there is uninterrupted production and delivery of safe and reliable water for San Diego County.

Ten workers, 12-hour shifts, 21 days

The on-site team will sustain plant operations and maintenance for the duration of the 21-day period to ensure continued production of high-quality drinking water, in compliance with all state and federal drinking water standards.

The plant normally operates with 42 employees. She says the ten workers are able to operate the entire plant.

“They’re doing the job of quite a few people,” Jones told WaterWorld.

The three-week period started Thursday, March 19, the first day of spring. Jones said another group of employees are ready to relieve the ten workers during or after the 21 day period if needed.

Jones said the ten employees are working 12-hour shifts. The interview with Jones is part of WaterWorld Magazine’s on-going coverage of COVID-19.

Ten volunteers shelter in place at the Claude “Bud” Lewis Carlsbad Desalination Plant

Watch the interview between Jessica Jones and WaterWorld Editorial Director Angela Godwin here: https://bit.ly/33K5HbU

The San Diego County Water Authority purchases up to 56,000 acre-feet of water from the Carlsbad plant per year – enough to serve approximately 400,000 people annually.

The plant is a major component of the Water Authority’s multi-decade strategy to diversify the county’s water supply portfolio and minimize vulnerability to drought or other water supply emergencies.

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Water Authority Begins Pipeline 5 Repairs in North San Diego County

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Next week, San Diego County Water Authority staff and contractors will begin crucial repairs on Pipeline 5 in rural North County between Fallbrook and Escondido.

The work is part of the Water Authority’s proactive asset management program, which monitors and maintains the condition of regional water infrastructure that includes 310 miles of large-diameter pipelines. The Water Authority’s approach, coordinated closely with its member agencies, has served the region well by avoiding large-scale, unexpected water outages for more than a decade.

Asset management program responds quickly to pipeline needs

After a leak in nearby Pipeline 4 was discovered in Moosa Canyon last summer, Water Authority staff assessed the conditions of Pipelines 3 and 5, which run parallel to Pipeline 4 as part of the Second Aqueduct. The assessment showed that a section of Pipeline 5 in Moosa Canyon was also under significant stress.

“Due to the very high operating pressure and the major consequences of potential failure of Pipeline 5, our staff immediately began planning a shutdown and repairs to mitigate risks,” said Jim Fisher, director of operations and maintenance at the Water Authority. “Our asset management program is designed to identify potential problems and respond quickly.”

After a leak in nearby Pipeline 4 was discovered near Moosa Creek last summer, Water Authority staff assessed the conditions of Pipelines 3 and 5, which run parallel to Pipeline 4 as part of the Second Aqueduct. Photo: San Diego County Water Authority

After a leak in nearby Pipeline 4 was discovered near Moosa Creek last summer, Water Authority staff assessed the conditions of Pipelines 3 and 5, which run parallel to Pipeline 4 as part of the Second Aqueduct. Photo: San Diego County Water Authority

Constructed in 1982, Pipeline 5 is a vital component of the Water Authority’s water system, delivering untreated supplies from Lake Skinner in southwest Riverside County to the Lower Otay Water Treatment Plant in southern San Diego County. The operating pressure exceeds 400 pounds per square inch in Moosa Canyon.

Carbon fiber technology extends pipeline life

Repairs will require that a section of Pipeline 5 in North County be shut down from March 30 until mid-May. Crews will start by installing bulkheads that isolate the Moosa Canyon section. Then, they will line the inside of the pipe with a carbon fiber liner, as was done to rehabilitate Pipeline 4. The carbon fiber liner will reinforce distressed areas and extend the life of the 96-inch, pre-stressed concrete cylinder pipeline.

The asset management program is a key element of the Water Authority’s commitment to providing a safe and reliable water supply to San Diego County. By making preventative repairs, the Water Authority ensures that water service will continue throughout the county.

Planning study seeks long-term solutions

Over the next 18 months, Water Authority staff will conduct a planning study to evaluate improvements required for all three pipelines in Moosa Canyon to ensure the long-term reliability of the Second Aqueduct. The results of the study will include recommendations about future projects as part of the Water Authority’s capital improvement program.

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San Diego Region’s Water Supplies Safe to Drink

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The San Diego region’s water supplies remain safe to drink.

The San Diego County Water Authority and its 24 member agencies have increased regional coordination and communication to ensure the coronavirus pandemic does not impact safe and secure water service for San Diego County.

Public water supplies in the San Diego region remain safe to drink due to numerous robust treatment processes used by local and regional water providers.

Despite widespread fears about coronavirus, there’s no evidence that the virus is transmitted through treated water. The U.S. EPA recommends that Americans continue to use and drink tap water as usual.

Robust water treatment processes used by water providers

Drinking water provided by the Water Authority and its member agencies is treated by a combination of technologies – including sedimentation, filtration and disinfection – that chemically deactivate and physically remove bacteria, viruses and other contaminants.

To ensure continued water supply safety, the Water Authority and its 24 member agencies continuously monitor and test supplies throughout the treatment process, while maintaining uninterrupted operation in compliance with state and federal water quality standards.

Emergency Operations Center activated

To support continued operation of critical infrastructure, the Water Authority has activated its Emergency Operations Center, increasing the region’s ability to respond to any challenges that emerge.

The EOC supports the need for enhanced communication between the Water Authority and its member agencies as the public health crisis evolves. In addition, the agencies have back-up plans to assist each other should key personnel be unable to work.

“In these unprecedented times, the region’s water agencies are collaborating in complete solidarity to perform our vital mission of providing safe and reliable water supplies,” said Sandra L. Kerl, general manager of the Water Authority. “We are taking strategic, precautionary steps to ensure the region’s water security.”

‘Critical’ water agency staff continue work

Water agency employees identified as critical to operation and maintenance of key infrastructure will continue to report to work and conduct normal job functions while complying with enhanced safety precautions such as social distancing measures.

Non-critical staff at many agencies, including the Water Authority, are telecommuting or will begin remote work shortly to minimize the potential for virus transmission.

Until further notice, the Water Authority will hold its Board meetings remotely. A schedule of meetings, Board documents and live streaming of meetings will continue to be at www.sdcwa.org/meetings-and-documents.

Many water agencies across the region, including the Water Authority, have temporarily closed their offices to the public. Residents should consult their water provider’s website for additional information. Residents who don’t know what agency provides their water can find out by entering their address at www.sdcwa.org/find-your-water-district/.

How to stay healthy – Coronavirus

According to the Centers for Disease Control and the World Health Organization, coronavirus is spread from person to person contact, breathing or contacting respiratory droplets from an infected person, and contacting surfaces contaminated with the virus.

Here’s what you can do to stay healthy:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue.
  • Clean and disinfect frequently touched objects and surfaces.

For more information about virus prevention and treatment, go to the CDC’s website or the County of San Diego Health & Human Services Agency.