This feature highlights water utility employees in the San Diego region working during the coronavirus pandemic to ensure a safe, reliable and plentiful water supply. The water industry is among the sectors that are classified as essential. Sandra Louis, San Diego County Water Authority Receptionist, is the Water Utility Hero of the Week.
Editor’s Note: This feature highlights water utility employees in the San Diego region working during the coronavirus pandemic to ensure a safe, reliable and plentiful water supply. The water industry is among the sectors that are classified as essential. Sandra Louis, San Diego County Water Authority Receptionist, is the Water Utility Hero of the Week.
I just had my second baby in March 2006 and I tried to be a stay-at-home mom, but I was restless. I applied with Volt Temp Services and was sent to work in a temporary, one month job as a receptionist for the Water Authority. My one month was extended for another six months. Then, I applied for the full-time staff receptionist position in December 2006 and got the job. So, I would say the water industry was interested in me.
I miss my co-workers, since most of the Water Authority staff are working remotely. Our main office in Kearny Mesa is closed to the public and delivery drivers have to buzz me from the outside before dropping packages at the front door. New safety protocols are in place for staff coming to the office, including temperature checks before entering the building. One change is that all staff entering the building now have to sign-in with me at the front desk and check out when they leave. Another change is the front reception desk where I work is now surrounded by clear, plexiglass shield barriers, also part of our pandemic safety protocols.
The San Diego County Water Authority reception desk, where Sandra Louis works, is surrounded by clear, plexiglass shield barriers, part of the safety protocols due to the coronavirus pandemic. Photo: San Diego County Water Authority
Wearing my face mask, washing my hands a lot more, cleaning the work area, and checking my temperature before coming into the building.
Spending time with my elder aunties and uncles, going to church, and going to events.
During my nearly two years as chair of the Water Authority’s Board of Directors, I have seen firsthand the regional benefits of decisions made by our predecessors to secure water supply reliability. I cannot count the number of times I have been thankful for all the board members, regional stakeholders, staff and supporters in decades past who wrestled with challenges and made tough decisions to invest in big ideas and projects. From water supplies and water storage to pipelines and water treatment, these decisions have resulted in water supply security for our region.
While the prudent plans of the past benefit current and future generations, we must continually grapple with the uncertainties of the future given the decades-long lead time for major infrastructure projects. One of my mantras as Board chair has been to focus not just on today, but the next 25, 50, and even 75 years. We know that new infrastructure investments will be necessary, and they take time to plan and build. The challenge is how best to balance the costs, benefits, and uncertainties.
That’s why more than a year ago, our Board authorized a technical feasibility study to look at whether building our own conveyance system to transport our locally controlled regional water supplies from the Colorado River Quantification Settlement Agreement (Imperial Valley) could be cost-competitive with other options. The initial findings, released in June, confirm that is the case and offer a preview of what would be needed to build a conveyance system for meeting the region’s long-term water needs.
In coming months, the Board will decide whether to move the study to the next phase. This next phase will look in-depth on financing and costs – and more importantly mutually beneficial partnerships designed to reduce costs of improving regional water management. These partnerships might include joint ventures with Water Authority member agencies, the Imperial Irrigation District, Mexico, agriculture, the State of California through its Salton Sea Management Plan, tribal governments, renewable energy developers, public-private partnerships and more.
Currently, Water Authority staff is reviewing a second independent analysis of the June study, sponsored by some of the Water Authority’s member agencies. It is vitally important that we take the time to digest new information and different perspectives, and perhaps incorporate their suggestions in the next phase of our study, especially as we look toward a project of this size and magnitude that will be paid for over many generations.
Even after reviewing the voluminous data, I expect that there will be a variety of opinions about how to proceed. We all recognize that it is inherently difficult to forecast both costs and benefits over several decades for this project or any other, which is why we have taken measured steps. Should the study move to the next stage, the process will include many future off-ramps for the Board in case better alternatives emerge.
At every stage, our Board should be committed to a thoughtful, fulsome assessment, never shying away from the need to cooperatively, collectively and civilly engage on these important questions with real benefits – and perhaps consequences – for our children and grandchildren. This is fundamental to the civic process, and critical to charting our region’s course as we have been doing for more than 75 years at the Water Authority.
The state’s Department of Water Resources has a grant program for Integrated Regional Water Management projects, and the most recent award of grants includes $687,500 to the Fallbrook Public Utility District for an indirect potable reuse pilot project.
DWR officially awarded $15 million in grant funds to the San Diego County Water Authority, July 8. The SDCWA will use $1,440,000 for regional water use efficiency programs, and $920,180 will be used by the CWA to administer the grants.
The Water News Network website has been named “Best Website” among California public agencies for 2020 in the California Public Information Officers EPIC Awards competition.
The CAPIO EPIC Awards recognize the “best of the best” in government communications throughout the state. Winning entries demonstrate the most creative and effective efforts in the areas of communication and marketing campaigns, newsletter production, photography, special events, writing, website development and video production.
The Water News Network received praise from competition judges for keeping all stakeholders in mind when creating the website, and for its initiative in producing original story content and photos. Other finalists in the Best Website/App category were the City of Santa Clara for its SantaClaraCA.gov website redesign; and Contra Costa County for its ‘Virtual Office’ entry.
“Over the past two years, the Water News Network has become a timely and reliable source of news and information about a variety of water issues, projects and programs affecting more than 3.3 million people across San Diego County,” said Water Authority Public Affairs Director Denise Vedder. “We’re proud to collaborate with our member agencies on this and other outreach and education efforts about region’s most precious natural resource.”
In lieu of an awards ceremony, trophies were mailed to the winning entrants with results revealed upon being opened in 2020 due to the coronavirus pandemic. Photo: CAPIO
The EPIC Awards honor work that transcends innovation and craft, work that made a lasting impact, providing an equal chance of winning to all entrants regardless of company or agency size and project budget.
Entries are assessed on research and planning efforts that display an understanding of audience objectives and needs for information; development and execution; and how successfully the entrant organization achieves its objectives.
This year’s CAPIO EPIC Awards program drew a record number of 275 entries in all categories from throughout the state of California.
The Water News Network has also won the Best Public Service or Consumer Advocacy Website category for the past two years in the San Diego Press Club‘s Annual Excellence in Journalism Awards.
Two major water projects in San Diego County this week received a major financial boost to enhance the region’s water supply. The East County Advanced Water Purification Project was approved for up to $91.8 million and a project in the City of Escondido was approved for up to $23.4 million.
The Fallbrook Public Utility District will adopt its calendar year 2021 rates in December, but the fiscal year 2020-2021 budget has been approved.
A 5-0 FPUD board vote, June 22, approved the 2020-2021 budget. The budget will be used as the base for the 2021 rates and charges when the board considers those during its final scheduled meeting of 2020.
Two major water projects in San Diego County this week received a major financial boost to enhance the region’s water supply. The East County Advanced Water Purification Project was approved for up to $91.8 million and a project in the City of Escondido was approved for up to $23.4 million.
The San Diego County Water Authority has helped secure nearly $470 million for local supply projects in the past several months in collaboration with member agencies, including the total of $115 million for the East County and City of Escondido projects. Both projects will increase local water supply reliability and reduce future demands on imported water supplies.
On Tuesday, the Metropolitan Water District of Southern California’s Board of Directors approved entering into funding agreements from its Local Resources Program for both projects. The Water Authority and its member agencies are able to participate in the Local Resources Program after a final court ruling found MWD had illegally barred the Water Authority from receiving money from MWD’s local water supply program, even though the Water Authority was forced to pay for it.
“Kudos to our member agencies for their strong applications and to MWD’s Board of Directors for approving them,” said Water Authority Board Chair Jim Madaffer. “It is an affirmation of our ongoing efforts to collaborate with MWD and to address shared challenges.”
The East County AWP will be one of the first potable reuse projects in California to use new reservoir augmentation regulations. The program will meet up to 30% of East County’s drinking water demands, almost 13,000 acre-feet of water per year, and eliminate the discharge of 15 million gallons of partially treated wastewater into the Pacific Ocean.
The AWP uses four advanced water purification steps to produce water that is near-distilled in quality. After treatment, purified water will be blended with water in Lake Jennings and treated again at the R.M. Levy Water Treatment Plant before being distributed as drinking water.
This program is a collaborative partnership between Padre Dam Municipal Water District, the County of San Diego, the City of El Cajon and Helix Water District.
The Membrane Filtration Reverse Osmosis Facility in Escondido would provide up to 3,280 acre-feet per year of advanced treated recycled water to irrigate farms.
The project includes the construction of an advanced recycled water treatment facility with microfiltration and reverse osmosis, new pipelines, and a storage and blending tank to convey water for agricultural irrigation. Source water for the project is treated recycled water from the Hale Avenue Resource Recovery Facility. Escondido will own and operate the project and plans to deliver water by 2023.
In the past several months, the Water Authority has helped member agencies secure three other Local Resources Program agreements to fund water supply projects that increase local supply and reduce reliance on imported water. Those projects are:
I’m pleased to share some good news for our region. You will recall the Water Authority was recently awarded $15 million in state grants for several water supply projects throughout the county. Earlier this week, we also secured approval of more than $115 million for local water supply projects in San Diego County through the Metropolitan Water District of Southern California. That brings the total to nearly $500 million since we successfully challenged in court MWD’s imposition of an illegal contract clause barring our region’s participation in MWD’s funding program. Unlike state grants, MWD’s program is funded by its member agencies, including the Water Authority, in the water rates and charges we pay to MWD.
Kudos to our member agencies for their strong applications and to MWD’s Board of Directors for approving them. It is an affirmation of our ongoing efforts to collaborate with MWD and to address shared challenges.
Local water projects, along with the Water Authority regional supplies, are key components of our region’s long-term supply reliability strategy. A few months ago, we worked with Fallbrook Public Utility District, the City of San Diego and the City of Oceanside to secure MWD program funding for their projects.
The two most recent successes are:
Now that San Diego County agencies can compete for – and win – Local Resources Program funding, the Water Authority is taking actions in court to voluntarily dismiss certain related legal claims against MWD. We hope to soon have prompt resolution of our remaining litigation issues, and to work with the other MWD member agencies to create a strategic plan, a financing plan and a rate structure that are fair to ratepayers across Southern California.
The San Diego County Water Authority’s asset management team recently celebrated the completion of a comprehensive condition assessment of more than 27 miles of the agency’s oldest pipelines. The assessment was performed in record time over just 16 months.
