Posts

San Diego Public Agencies Win Communications Awards

Two public agencies in San Diego County were recently honored with communications awards by the California Public Information Officers, a statewide professional trade group of communicators from public sector agencies.

The City of San Marcos received CAPIO Epic Awards for its San Marcos Creek Project groundbreaking ceremony, held December 2019, as well as the project’s logo. The San Marcos Creek Project is a three-year, $104 million construction project to raise the roadways and bridges over San Marcos Creek.

“These awards are a testament to the importance we place on keeping our community informed and involved in key infrastructure projects,” said Tess Sangster, economic development director for the City of San Marcos. The city hired JPW Communications to execute communications activities for the San Marcos Creek project.

In addition, the San Diego County Water Authority was honored with an CAPIO Epic Award for its Water News Network website, launched in mid 2018. Judges lauded the website for keeping stakeholders in mind with design and original content and photos. The water authority said stories from the website are picked up by regional news media on a weekly basis, and the percentage of views generated through organic search has increased 454% since inception.

“Over the past two years, the Water News Network has become a timely and reliable source of news and information about a variety of water issues, projects and programs affecting more than 3.3 million across San Diego County,” said Denise Vedder, public affairs director. “We’re proud to collaborate with our member agencies on this and other outreach and education efforts about region’s most precious natural resource.”

Water Agencies Warn of Threatening Calls by Scam Artists

Water agency customers in several San Diego County communities have received scam phone calls this week demanding immediate payment of water bills by credit card or their water will be turned off.

Don’t be fooled. Hang up.

The City of Poway is performing maintenance at Lake Poway, drawing the lake level down temporarily. Photo: City of Poway

Lake Poway Water Level Temporarily Reduced for Maintenance

Lake Poway’s water level is lower today, but it isn’t due to the current heatwave. The lake is being temporarily reduced to complete a planned maintenance project to replace a transducer.

Lake Poway serves as the City of Poway’s main water storage reservoir, with a capacity to hold more than one billion gallons of water. A transducer measures the lake’s water level and remotely sends data to the city.

The city typically takes advantage of lower summer lake levels every year as part of a process to maintain the water quality and for maintenance.  Water drawn down from Lake Poway is sent to the Lester J. Berglund Water Treatment Plant for treatment. Replacement water is added back in from supplies the city purchases from the San Diego County Water Authority.

Drinking water is not being discarded. Instead, the City of Poway is moving drinking water into the delivery system for treatment, and holding back on replenishing the lake until the maintenance project is complete.

The work creates a bonus for San Diego County’s avid fishing fans.

“It’s not unusual for the water level to be down in the lake this time of year,” said Allie Margie, Recreation Supervisor at Lake Poway. “Our night fishing and catfish restocking schedule aren’t affected – and with less water and more fish in the lake, your chances of making a catch might be better than ever.”

Three billion gallons of drinking water safely treated annually

Lake Poway treats three billion gallons of drinking water annually. Photo: City of Poway

Lake Poway treats three billion gallons of drinking water annually. Photo: City of Poway

Poway operates a modern water treatment and distribution system. Lake Poway serves as a storage reservoir for imported water from both the Colorado River and Northern California.

Water flows through the Berglund Water Treatment Plant, where approximately three billion gallons of drinking water are treated every year for the citizens of Poway. Once treated, the drinking water enters a system of pipes, pump stations, reservoirs for delivery to customer’s homes and businesses.

Did you know?

  • The City of Poway maintains about 294 miles of water pipe.
  • There are approximately 2,345 fire hydrants throughout the city.
  • There are over 5,044 valves in the water system.
  • Employees working in the water system are required to be certified by the State of California to work in a water system.

 

November, March Shutdowns Set in CWA’s 2020-2021 Aqueduct Operating Plan

The San Diego County Water Authority has an annual Aqueduct Operating Plan, and the SDCWA’s 2020-2021 plan was presented at the Thursday, July 23, CWA board meeting as a non-voting item. The 2020-2021 plan includes shutdowns due to planned maintenance, and Fallbrook Public Utility District and Rainbow Municipal Water District turnouts will be impacted by a November shutdown to Pipelines 1 and 2 and a March 2021 shutdown to Pipeline 5.

AECOM Given CWA Design Contract for San Luis Rey Habitat Restoration, Dulin Hill Erosion Control

AECOM Technical Services Inc. was given the San Diego County Water Authority design and engineering support contract for the San Luis Rey Habitat Management Area Restoration and the Dulin Hill Erosion Repair projects.

A July 23 SDCWA board vote approved a professional services contract with AECOM for $465,069. The CWA issued a request for proposals for a single contract for the two adjacent sites; the Dulin Hill Erosion Repair consultant work will be for technical support while the San Luis Rey Habitat Management Area Restoration activities will include design, bidding and construction support services.

Water Utility Hero of the Week, Sandra Louis, San Diego County Water Authority

This feature highlights water utility employees in the San Diego region working during the coronavirus pandemic to ensure a safe, reliable and plentiful water supply. The water industry is among the sectors that are classified as essential. Sandra Louis, San Diego County Water Authority Receptionist, is the Water Utility Hero of the Week.

Water Utility Hero of the Week-Sandra Louis-Essential Workers

Water Utility Hero of the Week, Sandra Louis, San Diego County Water Authority

Editor’s Note: This feature highlights water utility employees in the San Diego region working during the coronavirus pandemic to ensure a safe, reliable and plentiful water supply. The water industry is among the sectors that are classified as essential. Sandra Louis, San Diego County Water Authority Receptionist, is the Water Utility Hero of the Week.

Water Utility Hero of the Week: Sandra Louis

Job/Agency: San Diego County Water Authority Receptionist

How did you become interested in working in the water industry?

I just had my second baby in March 2006 and I tried to be a stay-at-home mom, but I was restless. I applied with Volt Temp Services and was sent to work in a temporary, one month job as a receptionist for the Water Authority.  My one month was extended for another six months. Then, I applied for the full-time staff receptionist position in December 2006 and got the job. So, I would say the water industry was interested in me.

How has your job changed during the pandemic?

I miss my co-workers, since most of the Water Authority staff are working remotely. Our main office in Kearny Mesa is closed to the public and delivery drivers have to buzz me from the outside before dropping packages at the front door. New safety protocols are in place for staff coming to the office, including temperature checks before entering the building. One change is that all staff entering the building now have to sign-in with me at the front desk and check out when they leave. Another change is the front reception desk where I work is now surrounded by clear, plexiglass shield barriers, also part of our pandemic safety protocols.

Sandra Louis-Water Utility Hero of the Week-San Diego County Water Authority

The San Diego County Water Authority reception desk, where Sandra Louis works, is surrounded by clear, plexiglass shield barriers, part of the safety protocols due to the coronavirus pandemic. Photo: San Diego County Water Authority

How are you keeping safe?

Wearing my face mask, washing my hands a lot more, cleaning the work area, and checking my temperature before coming into the building.

What are you most looking forward to after the crisis ends?

Spending time with my elder aunties and uncles, going to church, and going to events.

The Water Utility Hero of the Week highlights essential work performed during the COVID-19 pandemic by the San Diego County Water Authority and employees of the San Diego County Water Authority’s 24 member agencies.

San Diego County Water Authority Member Agency Map

San Diego County Water Authority Board of Directors Chair Jim Madaffer-primary-View from the Chair

Charting a Long-Term Water Strategy for San Diego County

During my nearly two years as chair of the Water Authority’s Board of Directors, I have seen firsthand the regional benefits of decisions made by our predecessors to secure water supply reliability. I cannot count the number of times I have been thankful for all the board members, regional stakeholders, staff and supporters in decades past who wrestled with challenges and made tough decisions to invest in big ideas and projects. From water supplies and water storage to pipelines and water treatment, these decisions have resulted in water supply security for our region.

While the prudent plans of the past benefit current and future generations, we must continually grapple with the uncertainties of the future given the decades-long lead time for major infrastructure projects. One of my mantras as Board chair has been to focus not just on today, but the next 25, 50, and even 75 years. We know that new infrastructure investments will be necessary, and they take time to plan and build. The challenge is how best to balance the costs, benefits, and uncertainties.

Regional Conveyance System

That’s why more than a year ago, our Board authorized a technical feasibility study to look at whether building our own conveyance system to transport our locally controlled regional water supplies from the Colorado River Quantification Settlement Agreement (Imperial Valley) could be cost-competitive with other options. The initial findings, released in June, confirm that is the case and offer a preview of what would be needed to build a conveyance system for meeting the region’s long-term water needs.

In coming months, the Board will decide whether to move the study to the next phase. This next phase will look in-depth on financing and costs – and more importantly mutually beneficial partnerships designed to reduce costs of improving regional water management. These partnerships might include joint ventures with Water Authority member agencies, the Imperial Irrigation District, Mexico, agriculture, the State of California through its Salton Sea Management Plan, tribal governments, renewable energy developers, public-private partnerships and more.

Currently, Water Authority staff is reviewing a second independent analysis of the June study, sponsored by some of the Water Authority’s member agencies. It is vitally important that we take the time to digest new information and different perspectives, and perhaps incorporate their suggestions in the next phase of our study, especially as we look toward a project of this size and magnitude that will be paid for over many generations.

Even after reviewing the voluminous data, I expect that there will be a variety of opinions about how to proceed. We all recognize that it is inherently difficult to forecast both costs and benefits over several decades for this project or any other, which is why we have taken measured steps.  Should the study move to the next stage, the process will include many future off-ramps for the Board in case better alternatives emerge.

At every stage, our Board should be committed to a thoughtful, fulsome assessment, never shying away from the need to cooperatively, collectively and civilly engage on these important questions with real benefits – and perhaps consequences – for our children and grandchildren. This is fundamental to the civic process, and critical to charting our region’s course as we have been doing for more than 75 years at the Water Authority.

View From The Chair represents the viewpoints of Jim Madaffer, Chair of the San Diego County Water Authority Board of Directors.

FPUD Awarded Grant for Indirect Potable Reuse Pilot Project

The state’s Department of Water Resources has a grant program for Integrated Regional Water Management projects, and the most recent award of grants includes $687,500 to the Fallbrook Public Utility District for an indirect potable reuse pilot project.

DWR officially awarded $15 million in grant funds to the San Diego County Water Authority, July 8. The SDCWA will use $1,440,000 for regional water use efficiency programs, and $920,180 will be used by the CWA to administer the grants.

EPIC Award-CAPIO-San Diego County Water Authority-Water News Network

Water News Network Named Best California Public Agency Website

The Water News Network website has been named “Best Website” among California public agencies for 2020 in the California Public Information Officers EPIC Awards competition.

The CAPIO EPIC Awards recognize the “best of the best” in government communications throughout the state. Winning entries demonstrate the most creative and effective efforts in the areas of communication and marketing campaigns, newsletter production, photography, special events, writing, website development and video production.

Original news content praised by judges

The Water News Network received praise from competition judges for keeping all stakeholders in mind when creating the website, and for its initiative in producing original story content and photos. Other finalists in the Best Website/App category were the City of Santa Clara for its SantaClaraCA.gov website redesign; and Contra Costa County for its ‘Virtual Office’ entry.

“Over the past two years, the Water News Network has become a timely and reliable source of news and information about a variety of water issues, projects and programs affecting more than 3.3 million people across San Diego County,” said Water Authority Public Affairs Director Denise Vedder. “We’re proud to collaborate with our member agencies on this and other outreach and education efforts about region’s most precious natural resource.”

EPIC Award for Best Website/App revealed in package

In lieu of an awards ceremony, trophies were mailed to the winning entrants with results revealed upon being opened in 2020 due to the coronavirus pandemic. Photo: CAPIO

In lieu of an awards ceremony, trophies were mailed to the winning entrants with results revealed upon being opened in 2020 due to the coronavirus pandemic. Photo: CAPIO

The EPIC Awards honor work that transcends innovation and craft, work that made a lasting impact, providing an equal chance of winning to all entrants regardless of company or agency size and project budget.

Entries are assessed on research and planning efforts that display an understanding of audience objectives and needs for information; development and execution; and how successfully the entrant organization achieves its objectives.

This year’s CAPIO EPIC Awards program drew a record number of 275 entries in all categories from throughout the state of California.

The Water News Network has also won the Best Public Service or Consumer Advocacy Website category for the past two years in the San Diego Press Club‘s Annual Excellence in Journalism Awards.

Read more