This feature highlights water utility employees in the San Diego region working during the coronavirus pandemic to ensure a safe, reliable and plentiful water supply. The water industry is among the sectors that are classified as essential.
Water Utility Hero of the Week: George Crabbe
Job/Agency: City of Carlsbad Utility Worker II
How did you become interested in working in the water industry?
I became interested in working in the water industry a few years back when I got into the Local 89 Laborers Union as an apprentice and landed different jobs. The jobs just so happened to be underground water utility installations. I loved it, but I started thinking long-term and with the support of my family and friends, the pieces fell into place. Four years later, I am here at the Carlsbad Municipal Water District.
How has your job changed during the pandemic?
Our job in the field hasn’t changed. I am very fortunate and thankful to still be working during this pandemic. Our water operators must continue providing safe reliable drinking water and our departments must ensure that the water is delivered with little to no interruption. The one change in the workplace is abiding to the social distancing requirements and the new norm of wearing masks. This has been quite an adjustment since we work in groups while doing our preventative maintenance and water service/water main breaks repairs.
How are you keeping safe?
We are keeping safe by following all the requirements for social distancing. We wear masks and gloves, wipe down our trucks, equipment and office spaces, and we make sure to wash our hands and use hand sanitizer frequently.
What are you most looking forward to after the crisis ends?
I am looking forward to all the state parks and trails opening and being able to go out and enjoy time with my family and friends. I am looking forward to people being able to go back to work and life going back to normal.
Editor’s note: The Water Utility Hero of the Week highlights essential work performed during the COVID-19 pandemic by employees of the San Diego County Water Authority’s 24 member agencies.
https://www.waternewsnetwork.com/wp-content/uploads/2020/05/George-Crabbe-Carlsbad_PRIMARY.jpg450845Mike Leehttps://www.waternewsnetwork.com/wp-content/uploads/2024/04/WNN-Horizontal-White-Blue2.pngMike Lee2020-05-18 17:25:212020-07-14 12:59:27Water Utility Hero of the Week: George Crabbe, City of Carlsbad
Plumbing systems in buildings closed or vacant for long periods may need to be flushed to safely remove stagnant water.
Water provided by the San Diego Water Authority and its 24 member agencies continues to meet all state and federal drinking water standards. But after water leaves the agencies’ distribution systems and enters private service connections, the water quality can deteriorate if water becomes stagnant.
Most commercial and industrial buildings have been partially occupied even during the COVID-19 shutdown, and HVAC and water systems continue to be maintained and operated even though many employees are working remotely. However, building owners and managers should take special care with plumbing systems in buildings that have been vacant or have had periods of low water use to protect the public and employees returning to work.
That’s because plumbing systems must be actively managed and maintained to prevent bacteria growth. Bacteria can flourish in pipes, fixtures and associated equipment (like fountains, cooling towers and HVAC systems) that aren’t used for several days. Schools, for example, commonly flush pipes before kids and teachers return from breaks.
Building owners should prepare plumbing systems
Water agencies and other organizations are providing public notice about plumbing safety; however, it is the responsibility of building owners and managers to address any related issues on their own properties.
Several steps are necessary to prepare inactive plumbing systems for building re-occupancy, and workers performing start-up tasks should wear PPE and receive appropriate training. The steps involve flushing the entire plumbing system with water and testing to ensure “residual chlorine” levels are within the safe range. Testing to ensure effective flushing is recommended; if testing reveals high levels of bacteria in the system, additional steps are needed.
8 Key Steps for Reopening Buildings
Develop a comprehensive water management program for your water system and all devices that use water. Guidance to help with this process is available from CDC and others.
Develop a comprehensive water management program for your water system and all devices that use water. Guidance to help with this process is available from CDC and others.
Ensure your water heater is properly maintained and the temperature is correctly set.
Flush your water system.
Clean all decorative water features, such as fountains.
Ensure hot tubs/spas are safe for use.
Ensure cooling towers are clean and well-maintained.
Ensure safety equipment including fire sprinkler systems, eye wash stations, and safety showers are clean and well-maintained.
https://www.waternewsnetwork.com/wp-content/uploads/2020/05/shutterstockpipes_050820_PRIMARY.jpg450845Mike Leehttps://www.waternewsnetwork.com/wp-content/uploads/2024/04/WNN-Horizontal-White-Blue2.pngMike Lee2020-05-18 08:38:282020-05-18 08:38:28Water Systems in Closed Buildings May Require Flushing and Testing
Today, I have a special project to share with you that we have been working on with our member agencies across San Diego County.
Since the pandemic started, the region’s water and wastewater agencies have collaborated closely to ensure that these vital services remain fully functional. After all, they are the foundation of both emergency response and recovery.
The utility heroes on the front lines are meter readers, plant operators, accountants, engineers and many others in every corner of our county who help to ensure the continued delivery of safe, clean drinking water for our homes and businesses. For the most part, these public servants work behind the scenes – but a short new video shows several of them at their posts, where they perform essential work from their homes and in the field.
Click here to watch this 60-second message from our colleagues that ends with one key phrase: We’re here for you. I hope it inspires you as much as it inspires me. And a special thank you to all our water professionals for continuing to do what you do day-in and day-out!
On a related note, as California starts to move toward re-opening its economy, the Water Authority is making responsible, careful and flexible plans to return to more “normal” operating conditions. However, we are in no rush; our teams quickly adapted to remote work and it is paramount that we avoid creating more complications by moving too quickly in these uncertain times. At least for May, our Board meeting will again be held remotely. You can watch it here on Thursday, May 28.
I also want to share my appreciation for efforts by state Senate President pro Tem Toni Atkins of San Diego to advance immediate action on economic recovery and creative solutions to jump-start California’s economy without exacerbating already challenging fiscal conditions. The Water Authority looks forward to partnering with the state to move forward on shovel-ready water and energy infrastructure projects that can help California’s economic recovery gain traction.
View From The Chair represents the viewpoints of Jim Madaffer, Chair of the San Diego County Water Authority Board of Directors.
https://www.waternewsnetwork.com/wp-content/uploads/2020/06/Madaffer-Jim-Bio-Pic-1-primary-View-lt.jpg450845Mike Leehttps://www.waternewsnetwork.com/wp-content/uploads/2024/04/WNN-Horizontal-White-Blue2.pngMike Lee2020-05-14 09:00:332020-09-22 17:19:06Jim Madaffer: We’re Here For You
This feature highlights water utility employees in the San Diego region working during the coronavirus pandemic to ensure a safe, reliable and plentiful water supply. The water industry is among the sectors that are classified as essential.
Water Utility Hero of the Week: Erick Del Bosque
Job/Agency: Engineering Manager at Sweetwater Authority
How did you become interested in working in the water industry?
I was in my junior year of college when I was having serious doubts about the major I chose civil engineering. This was mostly due to required coursework that was not of interest to me and I was seriously considering switching majors. However, during this junior year of college I got involved with a nonprofit organization called Engineers Without Borders and I got to design and construct a water filtration system with other engineering students, for a rural community in northern Thailand. This was a great rewarding experience and sparked my interest in the water industry. During my senior year of college when most of my coursework consisted of elective courses, I mostly selected elective coursework related to water resources, water distribution, and water treatment so I could pursue a job in the water industry.
How has job changed during the pandemic?
At Sweetwater Authority we have implemented a rotation schedule for when staff needs to work from the office and when staff needs to work remotely from home. This ensures that we have sufficient coverage in the office for all areas while maintaining social distancing from each other. For those days where I need to work remotely from home, the remote connection from the laptop at home to my office computer is very smooth and it’s just like if I were working from my office computer, with the exception that I don’t have an extra computer monitor at home like I have in my office. Working from home does have some occasional challenges though, such as interruptions from my 3-year old son or having my dogs barking during conference call meetings, but overall, I have adjusted well to the different working conditions.
How are you keeping safe?
By following the recommendations from the Center for Disease Control and state and local governments, such as wearing a face mask when in public areas, washing my hands or using hand sanitizer after touching areas that might have been touched by others, following social distancing recommendations, and only going out of the house for essential things such as buying groceries.
What are you most looking forward to after the crisis ends?
To hang out with friends and family.
Editor’s note: The Water Utility Hero of the Week highlights essential work performed during the COVID-19 pandemic by employees of the San Diego County Water Authority’s 24 member agencies.
https://www.waternewsnetwork.com/wp-content/uploads/2020/05/ErickDelBosque-EngineeringManager-SweetwaterAuthority.jpg450845Mike Leehttps://www.waternewsnetwork.com/wp-content/uploads/2024/04/WNN-Horizontal-White-Blue2.pngMike Lee2020-05-12 15:16:362020-07-14 13:01:04Water Utility Hero of the Week: Erick Del Bosque, Sweetwater Authority
Supervising Chemist Ralph Ginese nominated Jenkins for the award, calling her “an incredible asset” during her seven years working at the lab. “The lab technically could not function without Oyuna,” wrote Ginese.
“This is really teamwork,” said Oyuna Jenkins of her recognition. “I have to give credit to everyone in the lab. We work really hard. Whoever you call a hero, there are always people behind them.
“It’s all about public health. I feel like it’s making a difference, providing accurate information to the public as possible. It’s all coordination between distribution, collection, public works, and everyone involved.”
Escondido lab helps ensure safe, reliable water supply
Jenkins plays a key role in the lab’s safety processes, which ensures a safe, reliable water supply for City of Escondido customers. She runs metal analyses on drinking water, industrial waste, and every step of the wastewater treatment process. Jenkins also peforms required monthly and quarterly testing and cross-trains colleagues on testing procedures. In addition, she is the laboratory’s liaison to contract labs.
“She’s very analytical,” said Ginese. “She’s someone we can go to, brainstorm, and work together. She is not afraid when people question her data. She is secure in what she does.”
Escondido lab plays leadership role in advanced water quality testing
Oyuna Jenkins (fifth from left) and the 14 person Escondido Water Quality Lab team, one of only two certified labs in California under new water quality standards. Photo: City of Escondido
From Mongolia to Escondido
A native of Mongolia, Oyuna Jenkins earned her bachelor’s degree in chemistry from the Mongolian University of Science and Technology, which is among the top 15% of all programs worldwide. She immigrated to the United States in 1998. Jenkins continues to pursue advanced training. She first obtained CWEA certification in 2012 and completed the Water and Wastewater Certification program at Palomar College in 2016.
“Oyuna has worked tremendously hard to be where she is at today,” wrote Ginese in his award nomination. “She is grateful for the opportunity this country gives her and she shares that gratitude with those around her … She is what every supervisor/manager is looking for in a Laboratory Person of the Year Award.”
Escondido Water Quality Lab leads the way
Jenkins helped develop strategies to implement new techniques and processes supporting the implementation of strict new accreditation standards for California’s 600 certified water quality testing labs.
As reported earlier this year on Water News Network, the City of Escondido Water Quality Lab successfully adopted the anticipated regulations in advance of their formal implementation. Jenkins reviewed and wrote many of the lab’s new Standard Operating Procedures now being used. She also assisted in developing the facility’s annual goals, along with its new mission and value statements.
The ambitious approach to Environmental Lab Accreditation Program compliance under the more stringent quality control processes places Escondido in a leadership role as one of only two California labs already compliant with the new regulations.
https://www.waternewsnetwork.com/wp-content/uploads/2020/04/Escondido-Lab-Oyuna_2334-845X450.jpg450845Gayle Falkenthalhttps://www.waternewsnetwork.com/wp-content/uploads/2024/04/WNN-Horizontal-White-Blue2.pngGayle Falkenthal2020-04-24 16:08:462020-04-24 16:38:27Escondido Employee Named California Laboratory Person of the Year
Across the country, public agencies are scrambling to fill holes created by the pandemic – financial holes and, worse yet, holes in the workforce. It is safe to assume, until a vaccine is developed or an antibody treatment is found, we are living the new normal.
As we hope and pray that the worst days of the coronavirus are behind us, I am so thankful that the Water Authority took aggressive early action to protect employees and that we have had no COVID-related illnesses. I’m also grateful to report that our region’s water treatment and delivery systems are in good shape, and that they continue to provide clean, safe drinking water 24/7 due to the efforts of a few thousand employees of the Water Authority and its 24 member agencies. These dedicated public servants are doing their jobs day and night, despite numerous personal and logistical challenges.
That said, our region’s water agencies are collectively facing serious declines in revenues; businesses are not using water as expected, which means water sales have plummeted. Unlike some other industries, most of our costs are fixed. In fact, the Water Authority’s operating departments only account for about 6 percent of the budget.
This means that even when water sales drop, we still must pay the “mortgage” on the system – from pumps to pipes to filtration and whatever other costs we cannot control, such as increases from our water suppliers or higher costs for energy and treatment chemicals. For instance, we expect the Los Angeles-based Metropolitan Water District of Southern California to raise rates in San Diego County by more than 7 percent in 2021 despite our pleas for relief on your behalf.
Details about the financial impact of coronavirus will take weeks or months to emerge, but the Water Authority is already taking proactive steps to address anticipated challenges, from instituting a hiring freeze to assessing which non-essential projects and expenses can be deferred. I assure you that we are working every day to sustain our core mission to maintain the many values that we provide our region and make smart choices to ensure our long-term viability.
It is not an easy task, but we have 75 years of history that say we can do this together – and I know we will.
On a hopeful note, the region’s water agencies have joined forces to raise thousands of dollars for the Jacobs & Cushman San Diego Food Bank through voluntary donations by board members and employees. We’re always looking for opportunities to raise more money given the ongoing significance of the need. Click here to donate – and do not forget to share the link with family, friends and others who may want to participate. Every dollar helps feed those in need.
View From The Chair represents the viewpoints of Jim Madaffer, Chair of the San Diego County Water Authority Board of Directors.
The San Diego County Water Authority’s long-running and highly popular school assembly programs are suspended as students nationwide stay home due to the coronavirus pandemic. To help students, parents and teachers continue learning about water and science, the Water Authority is partnering with Shows That Teach, a Southern California company that specializes in school education programs, to produce a series of free online educational videos.
The videos will feature topics like local water supplies in the San Diego region, how clean our tap water is, proper ways to wash hands, and more.
“Everything has changed for us water-education school-assembly performers,” said Mark Beckwith, founder of Shows That Teach. “With the schools closed, our young audiences have disappeared. So we simply changed our means, not our mission!”
The professional writers and performers at Shows That Teach are creating fun, informative and engaging online videos to address many water-related topics while holding the attention of young students who are learning from home.
“Just as with our live shows, if kids are not engaged, trying to ‘teach’ is pointless,” said Beckwith. “So our videos are produced in a fun YouTube style.”
Engaging educational videos
The educational videos will each be approximately six minutes long and will be released periodically in coming weeks. Along with water and science topics, the videos will address staying safe and healthy during the coronavirus pandemic and general character affirmations such as generosity for elementary school students.
For more than 30 years, the Water Authority’s school education program has been a core component of the agency’s community outreach efforts. The program has reached tens of thousands of students and teachers to improve water knowledge across the region.
Education programs offered by the Water Authority are popular with schools throughout San Diego County, because they are engaging and help teachers meet instructional requirements. Many of the programs are free. For more programs and resources, go to sdcwa.org/education.
As we Americans face these unprecedented times, many are rushing to the store to stock up on bottled water and other supplies. At Helix Water District, we want to remind you that your tap water is still safe and reliable.
While it’s always advisable to have a reasonable amount of emergency water on hand, the coronavirus outbreak is not a situation that will require a stockpile of bottled water. You will still have access to safe, clean water from your tap, as always.
There is no evidence that COVID-19 is transmitted through tap water. The illness primarily transfers from person to person through respiratory droplets produced when an infected person coughs or sneezes.
Tap water is safe, reliable
At Helix Water District, we work diligently 24 hours a day, 7 days a week to ensure your tap water is safe to drink, meeting all state and federal quality regulations. We collect and analyze 200 water samples a day to ensure our treatment process is effective. Our water treatment process includes disinfecting the water with ozone to chemically deactivate and physically remove viruses, bacteria and other organisms.
We also work around the clock to ensure water reaches your home. Such an operation requires an immense system and continuous upkeep. That is why the district prioritizes preventive maintenance and scheduled improvements. It is also the reason that when you turn on a faucet — day or night — you don’t have to worry about whether the water will be there.
Some customers don’t realize that because Helix Water District is a public agency, it cannot make a profit. Beyond that, all Helix staff undergo thorough emergency preparedness training. We’re ready to support our community through any crisis, whether it’s a global pandemic or wildfire. We are here for you.
Even now Helix Water District employees are treating, monitoring and delivering your tap water, making sure you have water when and how you need it. We will do so throughout the duration of this emergency and beyond when things return to normal.
Helix will continue to monitor the evolving public health emergency, just as we’re sure you are, and we will update our website and social media with important information about your water delivery. In an abundance of caution, we are closed to the public and we recommend paying online or over the phone at 855-276-8053. We may have closed our lobbies, but not our operations.
At Helix Water District, we have always been committed to operational excellence and maximum efficiency. We want to make sure our customers have the safe, reliable water they need, whenever they need it, and we will do whatever we can to make that happen.
https://www.waternewsnetwork.com/wp-content/uploads/2020/03/tap033020-845x450-1.jpg10221920Mike Leehttps://www.waternewsnetwork.com/wp-content/uploads/2024/04/WNN-Horizontal-White-Blue2.pngMike Lee2020-03-30 15:06:022020-03-30 15:06:02Opinion: Your Tap is the Safest Source of Water During this Pandemic
As we adjust to the new – and hopefully temporary – realities of this pandemic, it’s worth reflecting on the good that is happening in our community, our state and our nation.
Doctors and nurses are bravely treating the sick by the thousands.
Grocery store employees are working long hours to stock shelves and serve customers.
Restaurants are evolving to offer takeout, and customers are showing up to support them.
Houses of worship are meeting remotely.
Companies are transitioning to make ventilators, sanitizers and other products that are so necessary.
Of course, food banks are also doing tremendous work to support residents who are suddenly without a paycheck. That’s why the Board leadership of the San Diego County Water Authority is joining regional efforts to fight the economic impacts of the pandemic by setting up a virtual food drive in partnership with the San Diego Food Bank.
The San Diego Food Bank helps feed hundreds of thousands of hungry people each year – and the numbers are growing rapidly. The Water Authority’s virtual food drive allows donors to select and purchase items such as canned meats, fruits, peanut butter and oatmeal for distribution to needy residents. Click here to donate – and don’t forget to share the link with family, friends and others who may want to participate.
I’ve heard it said that true colors come through during a crisis, which is why I’m proud to report that our regional efforts to safeguard our water supplies have generated substantial regional and even national attention in recent days. Click here for a great story by 10News San Diego.
We’re going to keep it up as long as needed to beat this thing.
View From The Chair represents the viewpoints of Jim Madaffer, Chair of the San Diego County Water Authority Board of Directors.
https://www.waternewsnetwork.com/wp-content/uploads/2020/06/Madaffer-Jim-Bio-Pic-1-primary-View-lt.jpg450845Kimberlyn Velasquezhttps://www.waternewsnetwork.com/wp-content/uploads/2024/04/WNN-Horizontal-White-Blue2.pngKimberlyn Velasquez2020-03-27 09:00:102020-06-04 16:38:56Jim Madaffer: Adjusting to the New Normal
Fourteen water agencies in San Diego County seek the best in landscaping makeover projects for the regional WaterSmart 2020 Landscape Makeover competition. The annual contest offers the opportunity to showcase residential waterwise landscaping as a way to inspire other homeowners to consider replacing water-guzzling turf based designs.
The contest deadline for all participating agencies has now been extended to Friday, May 29. Homeowners may submit their entry online. You must be a resident within agency boundaries to participate. Each agency winner receives a $250 gift certificate and recognition on the agency website and social media channels.
Deborah Brandt’s 2019 winning landscape for the Vista Irrigation District includes contrasting elements, such as cactus, river rock and wood chips, against a backdrop of dramatic magenta, purple and striking orange. Photo: Vista Irrigation District
Participating agencies include California American Water, the cities of Escondido, Oceanside, and San Diego, Fallbrook Public Utility District, Helix Water District, Olivenhain Municipal Water District, Otay Water District, Padre Dam Municipal Water District, Rincon Del Diablo Water District, San Dieguito Water District, Sweetwater Authority, Vallecitos Water District, and Vista Irrigation District.
“With rebates available for turf removal, now is a great time to replace your lawn with a beautiful WaterSmart landscape,” said Brent Reyes, water conservation specialist for the Vista Irrigation District.
Turf removal saves estimated 36 million gallons annually
La Mesa residents Bob and Shan Cissell transformed 2,500 square feet of turf into their own conservation garden in La Mesa, winning the 2019 Otay Water District Landscaping Contest. Photo: Otay Water District
With a majority of residential water use in San Diego County attributed to watering landscapes, regional water efficiency efforts focus on outdoor water use. By showcasing their beautiful landscape in the WaterSmart Landscape Contest, homeowners can offer ideas and demonstrate how waterwise landscaping can be attractive as well.
Thanks to ongoing education and incentives, San Diego County residents have targeted more than one million square feet of turf grass for replacement with WaterSmart landscaping through free landscape makeover classes sponsored by the San Diego County Water Authority between 2013 and 2018. The Water Authority has documented an estimated savings of 33 million gallons annually,
Online landscape makeover tips available
If you need some inspiration or guidance, WaterSmartSD offers landscape makeover videos you can view on demand. This series of videos mirrors the content of the in-person workshops and four-class series. Each video takes you step-by-step through the process of creating your own beautiful, water-efficient landscape.
From measuring your property to getting to know your soil to picking the right plants for the right place, these entertaining and informative videos will guide you along the path to a WaterSmart landscape.
In addition, WaterSmartSD provides a list of online resources and guides to planning your landscape design project, soil analysis, compost and mulch, plant choices, and irrigation.
For additional information on 2020 Landscape Makeover Contest entry rules, go to WaterSmartLandscapes.
Click on the gallery below for more 2020 landscape makeover inspiration from past winners.
Planning for the amount of space your new plants will need when fully grown will help your landscape thrive. Photo: Sweetwater Authority
Rocks and small boulders are both aesthetically pleasing and useful in your landscape. Photo: Otay Water District
A diverse palette of colorful succulents, cacti, and California native plants add to the winning design. Photo: Sweetwater Authority
Fun decorative items can provide focal points for your new landscaping project. Photo: Sweetwater Authority
Colorful, water-wise plants replaced a thirsty, labor intensive front lawn in Deborah Brant’s winning landscape makeover. Photo: Vista Irrigation District
Melanie and Bob Buck’s colorful landscape makeover is the winner of the OMWD 2019 Landscape Contest. Photo: Olivenhain MWD
Laura Cates used succulents to create her winning landscape design in Oceanside. Photo: City of Oceanside
The colorful new landscaping can serve as an inspiration to other Carlsbad residents. Photo: OMWD
Compared to the previous landscaping with thirsty turf, the new landscaping uses much less water. Photo: Helix Water District
Even though this new WaterSmart Living landscape is only four months old, it is already in full bloom with California native plants. Photo: Helix Water District
The Kirkpatricks took advantage of the Water Authority’s WaterSmart Landscaping classes. Photo: Helix Water District
Homeowners learn through the Water Authority’s WaterSmart Landscape Makeover Series that sustainable landscaping can be as lush as a lawn. Photo Water Authority
The homeowners completed their yard décor with beautiful ceramic containers, gazing balls, and whimsical artwork including starfish and a peacock. Photo: Sweetwater Authority
Inspired by the San Diego County Water Authority’s free landscape makeover classes, Vallecitos Water District employee Eileen Koonce transformed her own landscaping. Photo: Vallecitos Water District
Janet and Conrad Becks’ winning design came from their desire to save water and to showcase their makeover. Photo: City of Oceanside
Eileen Koonce says she was able to install her own landscaping with the help she received from course instructors. Photo: Vallecitos Water District
Homeowner Eileen Koonce discovered watersmart landscaping can be colorful and attractive. Photo: Vallecitos Water District
The Oberkamp home after its landscaping makeover. Photo: Water Authority
