As our leaders in Washington look to create a jobs program focused on national infrastructure investments to sustain the U.S. economy, their decisions will significantly impact our economic future, including the industries that will — and will not — receive a lifeline through federal stimulus dollars.
CFBF, Western Growers among 150 organizations asking Congress and the White House to address aging infrastructure.
The City of San Diego’s public utilities team including water treatment plant employees continues to work to provide its customers with high-quality drinking water during the coronavirus pandemic.
This week, crews are installing a carbon fiber lining inside Pipeline 5 in North San Diego County between Fallbrook and Escondido. The work is essential to maintain the 96-inch pipeline that delivers untreated water from Lake Skinner in southwest Riverside County to the Lower Otay Water Treatment Plant in southern San Diego County.
The work began at the end of March when Pipeline 5 was shut down for the installation of two internal steel bulkheads. The bulkheads allow the rest of the pipeline to stay in service while work is performed in an isolated section.
“Ensuring that water supplies continue to be reliable for all of the region’s 3.3 million residents and businesses is our priority,” said Jim Fisher, director of operations and maintenance at the Water Authority. “We are performing this essential repair to one of our largest pipelines to make sure that there are no interruptions in service to our member agencies.”
Although San Diego County’s lakes and reservoirs remain closed to fishing and other recreational activities for safety reasons due to the coronavirus pandemic, staff and volunteers continue to work. Crews are maintaining facilities, providing security, and sharing photos of wildlife and native blooms enjoying the arrival of spring.
Even as the COVID-19 pandemic keeps millions of people home and many businesses shuttered for social distancing, up to 62 million essential workers are still reporting to their jobs in hospitals, grocery stores, and other critical industries. They are on the frontlines against the coronavirus, vital to our public health and economic survival. Of them, the 17 million workers who operate and maintain our infrastructure are among the most essential—delivering our packages, keeping our water running, ensuring our broadband is up to speed, and more.
More than a month into the coronavirus crisis in California, water pros continue to work around the clock to deliver essential services to San Diego County residents.
From the Fallbrook Public Utilities District south to the Sweetwater Authority and east to the Padre Dam Municipal Water District, essential employees at the San Diego County Water Authority’s 24 member agencies continue to maintain vital water systems and perform emergency repairs so customers have the water they depend on during this time.
(L to R): Fallbrook PUD Utility Technician Toby Stoneburner, Collections Supervisor Kyle Drake, and Utility Worker II Matt Perez remain at work maintaining vital water systems. Photo: Fallbrook Public Utility District
“At a time when workforces are being challenged and stretched, the Fallbrook Public Utility District is fully operational,” said Jack Bebee, Fallbrook PUD general manager. “During this outbreak, many employees are working remotely answering phones and questions. Other essential employees are in the field as necessary, practicing social distancing and wearing masks. They are responding to leaks and other critical operations.”
Water and wastewater industry employees are among the essential critical infrastructure workers exempt from the California’s stay home order that directs all state residents to stay home during the coronavirus pandemic.
“We are running at full capacity,” said Beebe. “Calls are being answered, invoices are getting processed, our systems are being monitored remotely, and we are moving forward with essential construction projects.”
Sweetwater Authority Customer Service Representative Vanessa Olivares continues to answer calls and assist with inquiries. Photo: San Diego County Water Authority
At the Sweetwater Authority, members of the Customer Service team continue to provide high-quality customer service.
“The most rewarding aspect of my work is knowing I can help people with their water needs,” said Vanessa Olivares, Sweetwater customer service representative. “It’s rewarding being able to provide great customer service by solving problems and offering solutions for customers.”
“Knowing the public depends on me to do my job is a great motivator,” said Valetin Martinez, Sweetwater instrument and control technician.
Melissa Marquez continues her vital work for Padre Dam Municipal Water District during the COVID-19 crisis. Photo: Padre Dam Municipal Utility District
“Padre Dam staff continue to work daily to provide water and wastewater services to our customers,” said Allen Carlisle, Padre Dam CEO/general manager. “During this time of uncertainty, our customers can be sure that crews continue to operate systems, lab analysts monitor water quality daily, customer service representatives are available to assist customers, and staff continue to perform all essential functions as public servants in our community.”
Cliff Wright is one of many dedicated Padre Dam MWD employees continuing to work in the field serving East County residents. Photo: Padre Dam Municipal Water District
As essential workers, water and wastewater system employees will continue to work to ensure safe and reliable water services. In some instances, routine maintenance projects that would require temporary water shutoffs are being delayed to ensure customers continue critically important hygiene habits such as washing their hands.
If you see water agency employees in your neighborhood feel free to wave and say thank you, but please remember to practice physical distancing.
We’re grateful for nurses, doctors, physician assistants, respiratory therapists and so many others in the medical field. We’re also grateful for people who work in grocery stores, the restaurants delivering and offering curbside food, and all the delivery workers bringing packages to those of us self-quarantining or social distancing at home. When sending up thanks for all these people, many of us forget another critical job that must go on during the COVID-19 pandemic: utility workers who keep our water clean and flowing and our lights — and laptops — on.
Austin Energy is one utility that agreed to speak with 3p. We reached out to the company to find out what it had instituted in the face of COVID-19. The utility activated an Incident Command System at the beginning of March and formed a “Pandemic Planning Team” that meets virtually every day. Almost 70 percent of AE’s staff are teleworking and the rest, including line workers and some call center staff, have to report to job sites as essential personnel. Those essential workers have a daily temperature screening, observe social distancing where possible, and sanitize equipment regularly. Fortunately for these workers, so far Austin is not a hot spot.
The same cannot be said for New York City, the epicenter of the coronavirus outbreak in the U.S. Utility workers there face a starker reality. As of publication, Con Edison, the utility serving the city, has 170 confirmed cases and three deaths with about half of its personnel working remotely. Likewise, throughout the state, utilities are feeling the pressure.
For example, the New York Independent System Operator (NYISO), the grid operator for New York state, has some essential staff living at control centers outside Albany in response to the shelter-in-place guidance at operation hubs from the U.S. Department of Homeland Security. Likewise, 200 National Grid personnel are living on-site and will be replaced by a second set of 200 after a month, continuing to cycle as long as necessary.
Water utilities face the same hurdles, as well as additional challenges. There are a lot more water utilities across the country than electric utilities, and many of them are very small, some with staff in the single digits. Further, some utilities have to deal with keeping water systems going when people are flushing disinfecting wipes down the toilet, clogging up sewer lines. As with the case of the power generation sector, utility workers who staff water systems across the U.S. are also sheltering in place to ensure continued, reliable service.
American Water Works announced that its subsidiary, Illinois American Water will continue with planned infrastructure projects across its service areas amid the novel coronavirus threat. Infrastructure maintenance and upgrades at regular intervals are quite essential to ensure potable water and wastewater services to customers.
Illinois American Water provides water and wastewater services to 1.3 million people in its service territories. Per World Health Organization, washing hands with soap at regular intervals and maintaining social distancing are crucial measures to avoid the infection.
With California Gov. Gavin Newsom’s executive order calling for all individuals living in California to stay at home due to the COVID-19 pandemic, San Diego Gas and Electric announced Friday, March 20, several steps the company has taken to protect the health and well-being of its employees, customers and communities and to maintain service reliability.
“We have a special responsibility to continue our operations in challenging times like these and the last thing we want our customers to worry about is having essential services like electricity and natural gas,” Caroline Winn, chief operating officer of SDG&E, said. “SDG&E has robust contingency plans in place to maintain reliable service and our highly skilled and dedicated employees will see our community through this crisis. The energy industry has a lot of real-world experience managing crises, and while COVID-19 is different, we are well prepared and here for you.”
