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Olivenhain Municipal Water District Takes Proactive Steps in Response to Coronavirus

The coronavirus (COVID-19) pandemic has posed an unprecedented threat to the global community, requiring quick action, responsible decision-making, and forward thinking. With nearly every community facing this global health emergency, the Olivenhain Municipal Water District has taken several proactive steps to protect customers, employees, and the water supply, according to a news release.

What if California Faces a Disaster During the Pandemic?

California has evacuation plans for earthquakes, floods, mudslides and, of course, wildfires, but what if one of those disasters occurs as the state is dealing with the coronavirus outbreak when everyone is being urged to stay home?

State and local officials are trying to figure that out.

“That’s something that is being looked at, but it’s challenging,” said California Office of Emergency Services’ spokesman Brian Ferguson.

Kim Zagaris, longtime fire and rescue chief for the emergency services agency, came out of retirement to help with planning during the virus crisis.

Amid ‘Stay-at-Home’ Orders, What Kind of Financial Break can SDG&E Customers Get?

The California Public Utilities Commission, the agency that regulates the state’s major investor-owned power companies such as San Diego Gas & Electric, has agreed to shift the timing of a credit SDG&E customers receive each year to help give some financial relief in the wake of the COVID-19 outbreak.

The commission is also looking at extending less expensive winter rates by a few months into the summer, although making such a move would not result in customers really saving money over the long-term.

"The desire to produce quality work and to know that customers can depend on us is what motivates me," said Sweetwater Authority Field Crew Supervisor Javier Natividad. Photo: Water Authority water pros working

Water Pros Working Round the Clock To Ensure Service

More than a month into the coronavirus crisis in California, water pros continue to work around the clock to deliver essential services to San Diego County residents.

From the Fallbrook Public Utilities District south to the Sweetwater Authority and east to the Padre Dam Municipal Water District, essential employees at the San Diego County Water Authority’s 24 member agencies continue to maintain vital water systems and perform emergency repairs so customers have the water they depend on during this time.

(L to R): Fallbrook PUD Utility Technician Toby Stoneburner, Collections Supervisor Kyle Drake, and Utility Worker II Matt Perez remain at work maintaining vital water systems. Photo: Fallbrook PUD

(L to R): Fallbrook PUD Utility Technician Toby Stoneburner, Collections Supervisor Kyle Drake, and Utility Worker II Matt Perez remain at work maintaining vital water systems. Photo: Fallbrook Public Utility District

“At a time when workforces are being challenged and stretched, the Fallbrook Public Utility District is fully operational,” said Jack Bebee, Fallbrook PUD general manager. “During this outbreak, many employees are working remotely answering phones and questions. Other essential employees are in the field as necessary, practicing social distancing and wearing masks. They are responding to leaks and other critical operations.”

Water and wastewater industry employees are among the essential critical infrastructure workers exempt from the California’s stay home order that directs all state residents to stay home during the coronavirus pandemic.

“We are running at full capacity,” said Beebe. “Calls are being answered, invoices are getting processed, our systems are being monitored remotely, and we are moving forward with essential construction projects.”

‘Rewarding knowing I can help people’

Sweetwater Authority Customer Service Representative Vanessa Olivares continues to answer calls and assist with inquiries. Photo: Water Authority water pros working

Sweetwater Authority Customer Service Representative Vanessa Olivares continues to answer calls and assist with inquiries. Photo: San Diego County Water Authority

At the Sweetwater Authority, members of the Customer Service team continue to provide high-quality customer service.

“The most rewarding aspect of my work is knowing I can help people with their water needs,” said Vanessa Olivares, Sweetwater customer service representative. “It’s rewarding being able to provide great customer service by solving problems and offering solutions for customers.”

“Knowing the public depends on me to do my job is a great motivator,” said Valetin Martinez, Sweetwater instrument and control technician.

Melissa Marquez continues her work for Padre Dam Municipal Water District during the COVID-19 crisis. Photo: Padre Dam MUD

Melissa Marquez continues her vital work for Padre Dam Municipal Water District during the COVID-19 crisis. Photo: Padre Dam Municipal Utility District

“Padre Dam staff continue to work daily to provide water and wastewater services to our customers,” said Allen Carlisle, Padre Dam CEO/general manager. “During this time of uncertainty, our customers can be sure that crews continue to operate systems, lab analysts monitor water quality daily, customer service representatives are available to assist customers, and staff continue to perform all essential functions as public servants in our community.”

Cliff Wright is one of many dedicated Padre Dam MWD employees continuing to work in the field serving East County residents. Photo: Padre Dam MWD

Cliff Wright is one of many dedicated Padre Dam MWD employees continuing to work in the field serving East County residents. Photo: Padre Dam Municipal Water District

As essential workers, water and wastewater system employees will continue to work to ensure safe and reliable water services. In some instances, routine maintenance projects that would require temporary water shutoffs are being delayed to ensure customers continue critically important hygiene habits such as washing their hands.

If you see water agency employees in your neighborhood feel free to wave and say thank you, but please remember to practice physical distancing.

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COVID-19: Water Use When We Stay Home

Now that most of us are at home more, you may be wondering “how much more water am I using?” The good news is, it’s probably less than you think. This is because the activities that use the most water  – such as outdoor irrigation, showering and doing laundry – happen at the same weekly frequency regardless if you and the family are spending your days at home or not.

Your water use will increase only slightly

Unlike our use of electricity, which we use continuously as we light our rooms, run our computers or stream shows, our use of water is more intermittent. This means that although we are home the entire time, using water may be limited to bathroom visits, washing our hands, cleaning dishes or doing laundry. This is good news for your water bill.

What about all the handwashing?

Surprisingly, washing your hands for the recommended 20 seconds does not use that much water. If you have faucet aerators or a newer faucet, each 20-second hand wash with the water running uses less than half of a gallon. Even still, faucets are responsible for 18% of the typical indoor water consumption. It takes 24 extra handwashing events per day over a 60 day billing cycle to increase your bill by one unit, which equals 748 gallons and costs you $4.98. You can use less water if you shut the faucet off while you soap up your hands, but you don’t have to. Public health is more important than water conservation. Wash your hands and stay safe.

What about additional toilet flushing?

Since you are at home and not at work, you are flushing your toilets more, this is where you may see a slight increase in your indoor use. After all, toilets make up an average of 20% of the typical indoor water consumption. The good news – it takes a lot of flushes to really increase your bill.  The most common toilets in everyone’s homes use 1.6 gallons per flush, while newer toilets use 1.1 gallons per flush or less. It will take 467 flushes of al 1.6 gallon per flush toilet to use one unit of water. Note that older toilets can use 4-6 gallons per flush, and that changes the picture dramatically.

Do not flush ‘flushable’ wipes

It’s also important to note that you should not use your toilet as a garbage can. Do not flush “flushable” wipes, paper towels or disinfecting wipes down the toilet. These items wreak havoc on sewer systems. The last thing any of us need at this time is a backed up sewer.

What about the dishes from extra cooking and snacking?

You may be creating more dishes due to extra cooking and snacking, but fortunately, dishwashing does not use much water either. If you want to use less water, use the dishwasher. Dishwashers recirculate water and are highly efficient, only using 4-5 gallons per load.

Showering and laundry at home

The good news is that even though you and your family are home all day, you’re most likely not showering any more than you typically would. Showers are a larger portion of our indoor consumption, around 21 percent. The same is true for your laundry, which can be around 22 percent of indoor water use. But, not dressing for work each day may reduce your weekly laundry, offsetting increased us of water for other needs.

Our home’s ‘other half’

The big piece that is missing is what we use on our landscapes, and thankfully, this should not change. Outdoor watering is responsible for half of Helix Water District customers’ total use. So, while we may be concerned that being home will increase our indoor use, the largest potential for savings is still outdoors. An irrigation controller has more to do with the typical home’s water consumption than our indoor behaviors. If you have not been outside lately, the soil is still wet and most of us can leave our irrigation controllers in the off position for the time being.

This article was written by Helix Water District Conservation Technician Vince Dambrose, whom is currently working from home to keep his coworkers safe and healthy so that the district can keep your water flowing.

Watching California’s Wildlife Online Surges During Shelter-In-Place

Many nature webcams in California are seeing record traffic and interest this past month, as people bracing against the coronavirus pandemic look for virtual escapes from the doldrums of life indoors.

Water Utilities May Face Virus-Linked Protective Gear Shortages

Nearly three in four water and wastewater treatment plants are worried about running out of masks, gowns, and gloves to protect workers from the deadly coronavirus, according to a survey of utilities.

The survey, released late Tuesday, reveals that the same proportion of utilities are also concerned about being able to keep workers 6 feet apart at all times to prevent transmission of the virus that causes Covid-19.

The findings are a snapshot of the concerns a subset of the nation’s water and wastewater utilities shared with the nonprofit American Water Works Association, which conducted the survey March 25-30. Responses came from 532 utilities, and the margin of error was plus or minus 4 percentage points.

With the nation grappling to keep the coronavirus pandemic in check, clean and safe running water for washing hands and other cleaning has been deemed an essential service.

Water Board Grants Arant Emergency Powers to Maintain Operations

At Monday’s remote meeting of the Valley Center Municipal Water District board, directors approved an Emergency Powers Resolution, granting Gen. Mgr. Gary Arant Emergency Powers for a 120-day period during the current Coronavirus/Covid-19 (virus) Pandemic Event.

The resolution gives Arant the power the modify the ability of the public to access the district office at 29300 Valley Center Rd., “including closing the facility to all public access.”  

Arant is also empowered to “Modify staff duties, work schedules, methods, and locations, including, but not limited to staff working remotely, sheltering at home and responding remotely, responding from on-call status remotely, re-assignment to different divisions and departments, requiring staff to work at different locations at district facilities, requiring staff to reasonably restrict movement and interaction with other staff members, assigned staff duties and responsibilities, and requiring staff to work out of class on a temporary basis.”  

Olivenhain Municipal Water District Logo

OMWD Has Rapidly Responded to the Coronavirus (COVID-19) Crisis: Here is What You Need to Know

Encinitas, Calif.—The coronavirus (COVID-19) pandemic has posed an unprecedented threat to the global community, requiring quick action, responsible decision-making, and forward thinking. With nearly every community facing this global health emergency, OMWD has taken several proactive steps to protect customers, employees, and the water supply.

Along with the rest of California's lakes and reservoirs, Lake Jennings is currently closed to fishing. Photo: Lake Jennings

Reservoirs, Lakes Remain Closed to Fishing Due to COVID-19 Pandemic

Although San Diego County’s lakes and reservoirs remain closed to fishing and other recreational activities for safety reasons due to the coronavirus pandemic, staff and volunteers continue to work. Crews are maintaining facilities, providing security, and sharing photos of wildlife and native blooms enjoying the arrival of spring.

Popular overnight campsites remain open at Santee Lakes, operated by the Padre Dam Municipal Water District. Photo: Padre Dam MWD

Popular overnight campsites remain open at Santee Lakes, operated by the Padre Dam Municipal Water District. Photo: Padre Dam Municipal Water District

Popular overnight campsites remain open at Santee Lakes, owned and operated by the Padre Dam Municipal Water District.

“Camper well-being is important to us and Santee Lakes didn’t want to displace people,” said Melissa McChesney, Padre Dam communications manager. She said that includes long-term campers who spent winter at the lake.

“It is important to note that Santee Lakes is not promoting recreation at this time, and the day use section of the park is closed,” said McChesney. “The park is able to provide a safe alternative to any RVers currently on the road in California because we have full electric, water, sewer and WiFi at each site. Santee Lakes is currently only taking reservations for self-contained RVs.”

Campers can reserve space for a maximum of six months. McChesney said campers should still shelter in place and practice physical distancing at the 300 campsites and 10 cabins.

At Santee Lakes, campers can also enjoy spring birdwatching. Two hundred and thirty different bird species have been spotted at the lake.

Nature takes flight at Lake Jennings

Two of the three resident bald eagles at Lake Jennings. Photo: Lake Jennings

At Lake Jennings, Recreation Manager Kira Haley says eight volunteers continue to live and work from their campground homes in recreational vehicles and campers. She said their days remain “pretty typical” even though they see more wildlife and not people.

“Our volunteers handle emerging maintenance, take calls from the public, and provide security,” said Haley. “They’re happy to be there, not having interaction with people during this time.”

Although new camping reservations are closed, Haley said campers currently at the Lake Jennings campgrounds were allowed to finish their stay. She said only one person, from out of state, will be the only camper at the entire park through the end of April.

A wood duck and her ducklings swimming across Santee Lakes. Photo: Santee Lakes/Facebook

Haley and her volunteers are sharing photos of the active wildlife and plant growth on social media. Currently, there are three bald eagles at the lake.

On the Lake Jennings Facebook page, Haley noted with a photo of a bald eagle in flight, “Lake Jennings Social Distancing: Always keep an eagle’s wingspan between you and others.” According to National Geographic, a bald eagle’s typical wingspan measures from six to eight feet – the recommended social distancing minimum.

According to National Geographic, a bald eagle’s typical wingspan measures from six to eight feet – the recommended social distancing minimum. Photo: Lake Jennings/Facebook

City of San Diego lakes and reservoirs closed until further notice

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Paddleboarders will have to wait to get on Lake Hodges. The City of San Diego has closed all reservoirs due to the coronavirus pandemic. Photo: City of San Diego

The City of San Diego’s reservoirs and lakes are closed due to the coronavirus pandemic. The city closed the reservoirs to the public on March 18 to protect the public and minimize the spread of the COVID-19 virus. The nine water supply storage reservoirs are operated by the City’s Public Utilities Department.