The City of San Diego’s public utilities team including water treatment plant employees continues to work to provide its customers with high-quality drinking water during the coronavirus pandemic.
An effort to bolster food bank supplies and fight hunger in San Diego County is getting a helping hand from the region’s public water agencies.
The San Diego County Water Authority and its member agencies are supporting a virtual food drive in partnership with the Jacobs & Cushman San Diego Food Bank. The campaign allows donors to select and purchase items such as canned meats, vegetables, fruits, peanut butter and oatmeal for distribution to needy residents. To donate, go to www.bit.ly/SDWaterAgencyFoodDrive.
The Water Authority Board leadership launched the effort for staff and Board members about two weeks ago, then expanded it by inviting 24 retail member agencies countywide to join the effort to fight hunger. So far, nearly $6,000 has been contributed through that portal, and some member agencies are setting up their own portals for their service areas.
In addition, water agencies have partnered with the Food Bank to inform its clients that it is unnecessary to purchase bottled water when convenient, clean drinking water is available 24/7 at the tap for about a penny a gallon.
“The region’s water industry is committed to sustaining our community in this time of acute need,” said Water Authority Board Chair Jim Madaffer. “The San Diego region has come together time and again to meet challenges such as wildfires, and we’re doing the same to provide hunger relief during this crisis.”
The San Diego Food Bank typically helps feed 350,000 people each month at 200 distribution sites — and demands have skyrocketed as the economic impacts of coronavirus closures ripple across the region.
Donations to the San Diego Food Bank are tax deductible to the extent allowed by law. The San Diego Food Bank is a 501(c)(3) organization.
In response to the pandemic, the Water Authority and its 24 member agencies have increased regional coordination and communication to ensure continued delivery of safe and reliable water service for San Diego County. Public water supplies in the region remain safe to drink due to numerous robust treatment processes used by local and regional water providers.
As essential workers, the region’s water and wastewater system employees will continue to work to ensure safe and reliable water services.
The City of San Diego’s public utilities team including water treatment plant employees continues to work to provide its customers with high-quality drinking water during the coronavirus pandemic.
Following efforts to increase safety measures throughout all City departments to stop the spread of COVID-19, San Diego Mayor Kevin Faulconer toured the Alvarado Water Treatment Plant on Friday to observe increased safety protocols. He also thanked City employees as they continue to deliver safe, reliable water to over 1.4 million San Diegans.
San Diego Mayor Kevin Faulconer meets with water treatment plant workers playing essential roles in delivering safe drinking water. Photo: City of San Diego
Mayor Faulconer kicked off his visit Friday morning by meeting maintenance staff on duty.
“Like many San Diegans, our City employees are adapting as we take on the COVID-19 crisis,” said Faulconer. “They’re working under increased safety measures so we can continue to deliver essential services, including a safe, clean and reliable water supply.
“I stopped by the Alvarado Water Treatment Plant today to thank the employees there and let them know how proud we are of all they’re doing to keep the water running for San Diegans.”
More than a month into the coronavirus crisis in California, water and wastewater treament employees, continue to work around the clock to deliver essential services to San Diego County residents.
“I am so grateful for the employees that come to work daily to make sure the City residents have access to a safe and reliable water supply,” said Shauna Lorance, City of San Diego public utilities director. “While you might not be able to go out to a restaurant, visit the beach or any of the usual activities all of us in San Diego have learned to enjoy, you do not have to worry about the safety of the water supply. The water continues to be treated and tested just like always.”
The San Diego County Water Authority and its 24 member agencies have increased regional coordination and communication to ensure the coronavirus pandemic does not impact safe and secure water service for San Diego County.
Pipes carrying water through the treatment process at the Alvarado Water Treatment Plant. Photo: City of San Diego
The City of San Diego has three water treatment plants that use several treatment methods to provide safe drinking water to the public. The plants are managed by the City’s Public Utilities Department.
San Diego’s drinking water treatment plants use a combination of innovative disinfection strategies and filtration. This multi-step process provides multiple barriers against elements that could make the city’s water unsafe or impact taste.
When the Alvarado Water Treatment Plant began operation in 1951, it replaced old water treatment plants at University Heights and Chollas Heights. Located near the Murray Reservoir, Alvarado today provides drinking water to customers in the central section of the City. Plant capacity is 200 million gallons of treated drinking water per day and is operated by 16 City employees.
A multi-phase expansion and upgrade project for the plant was completed in 2011. The Alvarado Plant began its first year of active participation in the American Water Works Association’s Partnership for Safe Water Program in 2013 and has implemented several optimizing projects.
Alvarado is also home to the City’s Water Quality Laboratory, which continuously monitors the City’s drinking water to make sure it is always safe and meets all state and federal health standards.
More than a month into the coronavirus crisis in California, water pros continue to work around the clock to deliver essential services to San Diego County residents.
From the Fallbrook Public Utilities District south to the Sweetwater Authority and east to the Padre Dam Municipal Water District, essential employees at the San Diego County Water Authority’s 24 member agencies continue to maintain vital water systems and perform emergency repairs so customers have the water they depend on during this time.
(L to R): Fallbrook PUD Utility Technician Toby Stoneburner, Collections Supervisor Kyle Drake, and Utility Worker II Matt Perez remain at work maintaining vital water systems. Photo: Fallbrook Public Utility District
“At a time when workforces are being challenged and stretched, the Fallbrook Public Utility District is fully operational,” said Jack Bebee, Fallbrook PUD general manager. “During this outbreak, many employees are working remotely answering phones and questions. Other essential employees are in the field as necessary, practicing social distancing and wearing masks. They are responding to leaks and other critical operations.”
Water and wastewater industry employees are among the essential critical infrastructure workers exempt from the California’s stay home order that directs all state residents to stay home during the coronavirus pandemic.
“We are running at full capacity,” said Beebe. “Calls are being answered, invoices are getting processed, our systems are being monitored remotely, and we are moving forward with essential construction projects.”
Sweetwater Authority Customer Service Representative Vanessa Olivares continues to answer calls and assist with inquiries. Photo: San Diego County Water Authority
At the Sweetwater Authority, members of the Customer Service team continue to provide high-quality customer service.
“The most rewarding aspect of my work is knowing I can help people with their water needs,” said Vanessa Olivares, Sweetwater customer service representative. “It’s rewarding being able to provide great customer service by solving problems and offering solutions for customers.”
“Knowing the public depends on me to do my job is a great motivator,” said Valetin Martinez, Sweetwater instrument and control technician.
Melissa Marquez continues her vital work for Padre Dam Municipal Water District during the COVID-19 crisis. Photo: Padre Dam Municipal Utility District
“Padre Dam staff continue to work daily to provide water and wastewater services to our customers,” said Allen Carlisle, Padre Dam CEO/general manager. “During this time of uncertainty, our customers can be sure that crews continue to operate systems, lab analysts monitor water quality daily, customer service representatives are available to assist customers, and staff continue to perform all essential functions as public servants in our community.”
Cliff Wright is one of many dedicated Padre Dam MWD employees continuing to work in the field serving East County residents. Photo: Padre Dam Municipal Water District
As essential workers, water and wastewater system employees will continue to work to ensure safe and reliable water services. In some instances, routine maintenance projects that would require temporary water shutoffs are being delayed to ensure customers continue critically important hygiene habits such as washing their hands.
If you see water agency employees in your neighborhood feel free to wave and say thank you, but please remember to practice physical distancing.
Nearly three in four water and wastewater treatment plants are worried about running out of masks, gowns, and gloves to protect workers from the deadly coronavirus, according to a survey of utilities.
The survey, released late Tuesday, reveals that the same proportion of utilities are also concerned about being able to keep workers 6 feet apart at all times to prevent transmission of the virus that causes Covid-19.
The findings are a snapshot of the concerns a subset of the nation’s water and wastewater utilities shared with the nonprofit American Water Works Association, which conducted the survey March 25-30. Responses came from 532 utilities, and the margin of error was plus or minus 4 percentage points.
With the nation grappling to keep the coronavirus pandemic in check, clean and safe running water for washing hands and other cleaning has been deemed an essential service.
Encinitas, Calif.—The coronavirus (COVID-19) pandemic has posed an unprecedented threat to the global community, requiring quick action, responsible decision-making, and forward thinking. With nearly every community facing this global health emergency, OMWD has taken several proactive steps to protect customers, employees, and the water supply.
Although San Diego County’s lakes and reservoirs remain closed to fishing and other recreational activities for safety reasons due to the coronavirus pandemic, staff and volunteers continue to work. Crews are maintaining facilities, providing security, and sharing photos of wildlife and native blooms enjoying the arrival of spring.
Popular overnight campsites remain open at Santee Lakes, operated by the Padre Dam Municipal Water District. Photo: Padre Dam Municipal Water District
Popular overnight campsites remain open at Santee Lakes, owned and operated by the Padre Dam Municipal Water District.
“Camper well-being is important to us and Santee Lakes didn’t want to displace people,” said Melissa McChesney, Padre Dam communications manager. She said that includes long-term campers who spent winter at the lake.
“It is important to note that Santee Lakes is not promoting recreation at this time, and the day use section of the park is closed,” said McChesney. “The park is able to provide a safe alternative to any RVers currently on the road in California because we have full electric, water, sewer and WiFi at each site. Santee Lakes is currently only taking reservations for self-contained RVs.”
Campers can reserve space for a maximum of six months. McChesney said campers should still shelter in place and practice physical distancing at the 300 campsites and 10 cabins.
At Santee Lakes, campers can also enjoy spring birdwatching. Two hundred and thirty different bird species have been spotted at the lake.
Two of the three resident bald eagles at Lake Jennings. Photo: Lake Jennings
At Lake Jennings, Recreation Manager Kira Haley says eight volunteers continue to live and work from their campground homes in recreational vehicles and campers. She said their days remain “pretty typical” even though they see more wildlife and not people.
“Our volunteers handle emerging maintenance, take calls from the public, and provide security,” said Haley. “They’re happy to be there, not having interaction with people during this time.”
Although new camping reservations are closed, Haley said campers currently at the Lake Jennings campgrounds were allowed to finish their stay. She said only one person, from out of state, will be the only camper at the entire park through the end of April.
A wood duck and her ducklings swimming across Santee Lakes. Photo: Santee Lakes/Facebook
Haley and her volunteers are sharing photos of the active wildlife and plant growth on social media. Currently, there are three bald eagles at the lake.
On the Lake Jennings Facebook page, Haley noted with a photo of a bald eagle in flight, “Lake Jennings Social Distancing: Always keep an eagle’s wingspan between you and others.” According to National Geographic, a bald eagle’s typical wingspan measures from six to eight feet – the recommended social distancing minimum.
According to National Geographic, a bald eagle’s typical wingspan measures from six to eight feet – the recommended social distancing minimum. Photo: Lake Jennings/Facebook
Paddleboarders will have to wait to get on Lake Hodges. The City of San Diego has closed all reservoirs due to the coronavirus pandemic. Photo: City of San Diego
The City of San Diego’s reservoirs and lakes are closed due to the coronavirus pandemic. The city closed the reservoirs to the public on March 18 to protect the public and minimize the spread of the COVID-19 virus. The nine water supply storage reservoirs are operated by the City’s Public Utilities Department.
3/27/20 Coronavirus Updates from Lake Jennings 🐟 – https://t.co/MpaIpNa8ZG pic.twitter.com/LBv6S1x3ln
— Lake Jennings (@lake_jennings) March 27, 2020
American Water Works announced that its subsidiary, Illinois American Water will continue with planned infrastructure projects across its service areas amid the novel coronavirus threat. Infrastructure maintenance and upgrades at regular intervals are quite essential to ensure potable water and wastewater services to customers.
Illinois American Water provides water and wastewater services to 1.3 million people in its service territories. Per World Health Organization, washing hands with soap at regular intervals and maintaining social distancing are crucial measures to avoid the infection.
Expressions of gratitude and support have poured in from a grateful community to the ten volunteers sheltering in place at the Claude “Bud” Lewis Carlsbad Desalination Plant in San Diego County. As people learned about their effort to maintain plant operations and keep the water flowing during the COVID-19 pandemic, residents responded by expressing their heartful thanks through messages, photos and artwork.
“The desal plant employees were overwhelmed with the community support they have received,” said Jessica Jones, Poseidon Water director of communications. “They read and enjoyed every message, photo, and drawing. The support was just the boost in morale that they needed to finish out their 21-days onsite.”
The on-site crew has sustained plant operations and maintenance since March 19 to ensure continued production of high-quality drinking water, in compliance with all state and federal drinking water standards.
Lori, a resident of Rancho Carlsbad, put her artistic skills to use with this entertaining thank you. Courtesy: Poseidon Water
Rachel Welland, Bay Park: “Each day I think about how crucial our water supply is, as we are all quarantined in our houses. I appreciate what you are all doing to keep us hydrated during these crazy times!”
Lucy Lusk, South Carlsbad: “Well I will never take that water that comes out of the faucet for granted again. Thanks for volunteering to stay at the desal plan to keep it running, we are grateful to you for your service to our community.”
Diane, Spring Valley: “Thank you for providing us clean water. I know how important your job is, because when I was growing up in the Philippines, there was no water, and we have to buy water by the drum. I’m sure your loved ones miss you terribly.”
The Adams Family including Mom, Dad, and three kids ages 7, 10, and 12: “Thank you for your personal sacrifice serving the surrounding communities. Water is precious. Water is life. Thank you for committing to keep our water safe and available.”
Kids got out their paintbrushes, pens, and even sidewalk chalk to let the workers know how much they were appreciated.
Miles Antoine, age 7, Chula Vista: “Thank you for helping everything grow!”
Miles Antoine, age 7, Chula Vista: “Thank you for helping everything grow!” Courtesy: Poseidon Water
Dylan, age 21 months, Carlsbad: “Thank you for helping provide us fresh water.”
Dylan, age 21 months, Carlsbad: “Thank you for helping provide us fresh water.” Courtesy: Poseidon Water
Zoe, age 10, Encinitas: “Thank you for being away from your families and keeping our water safe.”
Zoe, age 10, Encinitas: “Thank you for being away from your families and keeping our water safe.” Courtesy: Poseidon Water
Colson Hanson, age 6, Scripps Ranch: “Thank you for the hard work and staying at the plant so we have clean water.”
Colson Hanson, age 6, Scripps: “Thank you for the hard work and staying at the plant so we have clean water.” Courtesy: Poseidon Water
One resident was moved to write a poem for the desal plant workers.
Samantha, Carlsbad:
“Claude ‘Bud’ Lewis Desal Operators and techs showing some grace,
Changing your lives to Shelter in Place.
Missing your families and your comfortable bed,
I hope the City of Carlsbad keeps you well fed.
Toiling with coworkers for 12 hour shifts,
I only imagine there could be some rifts.
50 million gallons per day you give,
Without this water we could not live.
How long to stay? The time isn’t clear,
For your courage and hard work, I send you good cheer!”
A 10-month old pup in Little Italy named “Archie Moore” had his owner provide a photographic thank you.
With a little help from his owner, this happy pup is thankful for a full water dish. Courtesy: Poseidon Water
Yen Linh Huynh, California: “Our hearts go out to you at the desal plant. It’s heroes like you that give humanity hope for a better day. Thank you from this family of 4.”
Barbara Blash, Oceanside: “Thank you so much for your efforts to keep our little corner of the world turning. Hope my small note will generate a warm smile until the time when a heartfelt handshake or hug will be delivered.”
Paul Maxwell, San Diego: “Hey Operators I’m a Paramedic in San Diego and you are my hero! Thanks for stepping up!”
Martie Hatcher, Carlsbad: “Please let your families know that they are so appreciated for this gift of you. I know they really miss your hugs, smiles, laughter and company!! On behalf of my husband and I, ‘Tussen tac,’ Norwegian for ‘a thousand thanks!”‘
Melanie, Carlsbad: “The world is better for having people like you in it.”
Another group of employees stands ready to relieve the ten workers later this week when their 21-day commitment ends.
The San Diego County Water Authority purchases up to 56,000 acre-feet of water from the Carlsbad plant per year – enough to serve approximately 400,000 people annually. The plant is a major component of the Water Authority’s multi-decade strategy to diversify the county’s water supply portfolio and minimize vulnerability to drought or other water supply emergencies.
Mayor Eric Garcetti expressed frustration and outrage that some nonessential businesses remained open despite coronavirus restrictions and vowed Los Angeles would take action against them.
Garcetti said his office was still receiving daily reports of nonessential businesses that continued to operate as normal — behavior he called “irresponsible and selfish.”
He also announced a “Safer at Home” business-ambassadors initiative that aims to bring about greater compliance from businesses that are ignoring the city’s order to close.
Such businesses should also expect to get a warning call from local prosecutors before the city takes more aggressive action, including turning off their water and power, he said.
The Water News Network is San Diego County’s source for water news and information.
