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Water Utility Hero of the Week-Sandra Louis-Essential Workers

Water Utility Hero of the Week, Sandra Louis, San Diego County Water Authority

Editor’s Note: This feature highlights water utility employees in the San Diego region working during the coronavirus pandemic to ensure a safe, reliable and plentiful water supply. The water industry is among the sectors that are classified as essential. Sandra Louis, San Diego County Water Authority Receptionist, is the Water Utility Hero of the Week.

Water Utility Hero of the Week: Sandra Louis

Job/Agency: San Diego County Water Authority Receptionist

How did you become interested in working in the water industry?

I just had my second baby in March 2006 and I tried to be a stay-at-home mom, but I was restless. I applied with Volt Temp Services and was sent to work in a temporary, one month job as a receptionist for the Water Authority.  My one month was extended for another six months. Then, I applied for the full-time staff receptionist position in December 2006 and got the job. So, I would say the water industry was interested in me.

How has your job changed during the pandemic?

I miss my co-workers, since most of the Water Authority staff are working remotely. Our main office in Kearny Mesa is closed to the public and delivery drivers have to buzz me from the outside before dropping packages at the front door. New safety protocols are in place for staff coming to the office, including temperature checks before entering the building. One change is that all staff entering the building now have to sign-in with me at the front desk and check out when they leave. Another change is the front reception desk where I work is now surrounded by clear, plexiglass shield barriers, also part of our pandemic safety protocols.

Sandra Louis-Water Utility Hero of the Week-San Diego County Water Authority

The San Diego County Water Authority reception desk, where Sandra Louis works, is surrounded by clear, plexiglass shield barriers, part of the safety protocols due to the coronavirus pandemic. Photo: San Diego County Water Authority

How are you keeping safe?

Wearing my face mask, washing my hands a lot more, cleaning the work area, and checking my temperature before coming into the building.

What are you most looking forward to after the crisis ends?

Spending time with my elder aunties and uncles, going to church, and going to events.

The Water Utility Hero of the Week highlights essential work performed during the COVID-19 pandemic by the San Diego County Water Authority and employees of the San Diego County Water Authority’s 24 member agencies.

San Diego County Water Authority Member Agency Map

Water Authority Seeks County Vote on Possible Exit of Fallbrook, Rainbow Districts

The San Diego County Water Authority wants county voters to weigh in on whether the Fallbrook and Rainbow water districts can detach and join an agency serving Riverside County.

The Fallbrook Public Utility District and Rainbow Municipal Water District, which together serve around 50,000 customers in North County, are seeking to detach in hopes of paying less for water for their largely rural communities.

Water reliability is vital to the region’s core industries including craft brewing. Photo: Water Authority Outreach program

Airport Ads Remind Travelers San Diego Is Brought To You By Water

The San Diego County Water Authority’s Brought to You by Water outreach and education program made its debut on advertising monitors at Lindbergh Field the day before Thanksgiving – just in time for the busy holiday travel season.

Through the San Diego County Regional Airport Authority’s community promotion program, the ads are expected to remain in the rotation indefinitely, reminding travelers about the importance of water reliability to the region’s quality of life. The electronic display ads are visible in multiple spots throughout baggage claim areas in both Terminal 1 and Terminal 2.

Ads underscore important message about importance of water reliability

Water reliability is vital to the region’s core industries including craft brewing. Photo: Water Authority

The partnership between the Airport Authority and the Water Authority helps educate the region’s residents and visitors on the impact of something many take for granted – a safe and reliable water supply that sustains the region’s $220 billion economy and the quality of life of 3.3 million people.

The Water Authority is focusing on four core industries during the first phase of its Brought to You by Water program – manufacturing, tourism, agriculture and craft brewing. The initial airport ads highlight the craft beer industry, which has a $1.1 billion regional economic impact annually, and the tourism industry, which attracts 35 million visitors a year to the region.

Overall, access to reliable water supplies support $482 million per day in regional sales – the equivalent of nearly three Comic-Cons per day, according to a June report by the San Diego Regional Economic Development Corporation.

In addition to the airport ads, the Brought to You by Water program has included the creation of the Water News Network, the inaugural Water Innovation and Efficiency Award, a partnership with the hotel-motel industry to promote water-use efficiency by guests, participation in numerous community outreach events, and many other efforts designed to enhance appreciation for the region’s most precious natural resource.

For more information about Brought to You by Water, go to B2UbyH2O.org.