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Utility Workers, the Forgotten Heroes of this Pandemic

/in , , /by /TriplePundit (Northampton, Mass.)by Kate Zerrenner

We’re grateful for nurses, doctors, physician assistants, respiratory therapists and so many others in the medical field. We’re also grateful for people who work in grocery stores, the restaurants delivering and offering curbside food, and all the delivery workers bringing packages to those of us self-quarantining or social distancing at home. When sending up thanks for all these people, many of us forget another critical job that must go on during the COVID-19 pandemic: utility workers who keep our water clean and flowing and our lights — and laptops — on.

How utility workers are doing their jobs in a much different world

Austin Energy is one utility that agreed to speak with 3p. We reached out to the company to find out what it had instituted in the face of COVID-19. The utility activated an Incident Command System at the beginning of March and formed a “Pandemic Planning Team” that meets virtually every day. Almost 70 percent of AE’s staff are teleworking and the rest, including line workers and some call center staff, have to report to job sites as essential personnel. Those essential workers have a daily temperature screening, observe social distancing where possible, and sanitize equipment regularly. Fortunately for these workers, so far Austin is not a hot spot.

The same cannot be said for New York City, the epicenter of the coronavirus outbreak in the U.S. Utility workers there face a starker reality. As of publication, Con Edison, the utility serving the city, has 170 confirmed cases and three deaths with about half of its personnel working remotely. Likewise, throughout the state, utilities are feeling the pressure.

For example, the New York Independent System Operator (NYISO), the grid operator for New York state, has some essential staff living at control centers outside Albany in response to the shelter-in-place guidance at operation hubs from the U.S. Department of Homeland Security. Likewise, 200 National Grid personnel are living on-site and will be replaced by a second set of 200 after a month, continuing to cycle as long as necessary.

Water utilities face the same hurdles, as well as additional challenges. There are a lot more water utilities across the country than electric utilities, and many of them are very small, some with staff in the single digits. Further, some utilities have to deal with keeping water systems going when people are flushing disinfecting wipes down the toilet, clogging up sewer lines. As with the case of the power generation sector, utility workers who staff water systems across the U.S. are also sheltering in place to ensure continued, reliable service.

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Artwork from Colton, age six, thanking the ten Carlsbad desalination plant workers sheltering in place to maintain operations. Courtesy: Poseidon Water Community Thanks Desalination

Community Thanks Desalination Plant Workers For Sacrifice

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Expressions of gratitude and support have poured in from a grateful community to the ten volunteers sheltering in place at the Claude “Bud” Lewis Carlsbad Desalination Plant in San Diego County. As people learned about their effort to maintain plant operations and keep the water flowing during the COVID-19 pandemic, residents responded by expressing their heartful thanks through messages, photos and artwork.

“The desal plant employees were overwhelmed with the community support they have received,” said Jessica Jones, Poseidon Water director of communications. “They read and enjoyed every message, photo, and drawing.  The support was just the boost in morale that they needed to finish out their 21-days onsite.”

The on-site crew has sustained plant operations and maintenance since March 19 to ensure continued production of high-quality drinking water, in compliance with all state and federal drinking water standards.

Messages and artwork shared with the workers

Lori, a resident of Rancho Carlsbad, put her artistic skills to use with this entertaining thank you. Courtesy: Poseidon Water

Rachel Welland, Bay Park: “Each day I think about how crucial our water supply is, as we are all quarantined in our houses. I appreciate what you are all doing to keep us hydrated during these crazy times!”

Lucy Lusk, South Carlsbad: “Well I will never take that water that comes out of the faucet for granted again. Thanks for volunteering to stay at the desal plan to keep it running, we are grateful to you for your service to our community.”

Diane, Spring Valley: “Thank you for providing us clean water. I know how important your job is, because when I was growing up in the Philippines, there was no water, and we have to buy water by the drum. I’m sure your loved ones miss you terribly.”

The Adams Family including Mom, Dad, and three kids ages 7, 10, and 12: “Thank you for your personal sacrifice serving the surrounding communities. Water is precious. Water is life. Thank you for committing to keep our water safe and available.”

Kids put their talents to work

Kids got out their paintbrushes, pens, and even sidewalk chalk to let the workers know how much they were appreciated.

Miles Antoine, age 7, Chula Vista: “Thank you for helping everything grow!”

Miles Antoine, age 7, Chula Vista: “Thank you for helping everything grow!” Courtesy: Poseidon Water

Dylan, age 21 months, Carlsbad: “Thank you for helping provide us fresh water.”

Dylan, age 21 months, Carlsbad: “Thank you for helping provide us fresh water.” Courtesy: Poseidon Water

Zoe, age 10, Encinitas: “Thank you for being away from your families and keeping our water safe.”

Zoe, age 10, Encinitas: “Thank you for being away from your families and keeping our water safe.” Courtesy: Poseidon Water

Colson Hanson, age 6, Scripps Ranch: “Thank you for the hard work and staying at the plant so we have clean water.”

Colson Hanson, age 6, Scripps: “Thank you for the hard work and staying at the plant so we have clean water.” Courtesy: Poseidon Water

Heartwarming expressions of thanks

One resident was moved to write a poem for the desal plant workers.

Samantha, Carlsbad:

“Claude ‘Bud’ Lewis Desal Operators and techs showing some grace,

Changing your lives to Shelter in Place.

Missing your families and your comfortable bed,

I hope the City of Carlsbad keeps you well fed.

Toiling with coworkers for 12 hour shifts,

I only imagine there could be some rifts.

50 million gallons per day you give,

Without this water we could not live.

How long to stay? The time isn’t clear,

For your courage and hard work, I send you good cheer!”

Happy puppy

A 10-month old pup in Little Italy named “Archie Moore” had his owner provide a photographic thank you.

With a little help from his owner, this happy pup is thankful for a full water dish. Courtesy: Poseidon Water

Yen Linh Huynh, California: “Our hearts go out to you at the desal plant. It’s heroes like you that give humanity hope for a better day. Thank you from this family of 4.”

Barbara Blash, Oceanside: “Thank you so much for your efforts to keep our little corner of the world turning. Hope my small note will generate a warm smile until the time when a heartfelt handshake or hug will be delivered.”

Paul Maxwell, San Diego: “Hey Operators I’m a Paramedic in San Diego and you are my hero! Thanks for stepping up!”

Martie Hatcher, Carlsbad: “Please let your families know that they are so appreciated for this gift of you. I know they really miss your hugs, smiles, laughter and company!! On behalf of my husband and I, ‘Tussen tac,’ Norwegian for ‘a thousand thanks!”‘

Melanie, Carlsbad: “The world is better for having people like you in it.”

Another group of employees stands ready to relieve the ten workers later this week when their 21-day commitment ends.

The San Diego County Water Authority purchases up to 56,000 acre-feet of water from the Carlsbad plant per year – enough to serve approximately 400,000 people annually. The plant is a major component of the Water Authority’s multi-decade strategy to diversify the county’s water supply portfolio and minimize vulnerability to drought or other water supply emergencies.

Following California’s Water as Another Dry Spell Looms

/in , /by /Capitol Weeklyby Ryan Kaika

What does a Central Valley almond farmer have in common with a San Diego homeowner? The answer is simple: Water. More specifically, the amount of water they need to sustain their respective lifestyles — which is a lot.

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Anza-Borrego Desert Research Center-Sicco Rood-March-2020-WNN water supply

Water Supply Diversification Overcomes Dry Winter

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No ‘March Miracle’ for snow and rain in California, but the San Diego County Water Authority has diversified water supply sources to weather the boom-and-bust cycle of California winters.

March brought abundant precipitation throughout California, but not enough to offset a dry February. Most large urban water agencies in the state maintain a reliable water supply in wet and dry years.

“California’s climate variability is why a water resilience portfolio is needed to provide a safe and plentiful water supply,” said Goldy Herbon, Water Authority senior water resources specialist. “Whether a wet or dry year, the Water Authority and its 24 member agencies have successfully diversified water sources to ensure a reliable supply to meet the needs of the region’s 3.3 million people.”

The supply sources include water from the Claude “Bud” Lewis Carlsbad Desalination Plant, where ten workers volunteered to live on-site to keep the water flowing during the coronavirus pandemic.

Lindbergh Field has received 9.76 inches of rain – or 108% of normal – from October 1, 2019 – April 2, 2020. Many areas in the San Diego region received snow in March, including the Anza-Borrego Desert State Park.

Even with a lackluster winter, the state’s six largest reservoirs hold between 82% and 125% of their historical averages for April 1, according to the California Department of Water Resources. Lake Shasta is 98% of its historical average and is at 79% of capacity.

Major California Reservoirs-April 1 2020-WNN-CA DWR graphic

The Department of Water Resources April 1 conducted the fourth manual snow survey of 2020 at Phillips Station near Lake Tahoe. The manual survey recorded 43.5 inches of snow depth and a snow water equivalent (SWE) of 16.5 inches, which is 66% of the April average for this location.

The SWE measures the amount of water contained in the snowpack, which provides a more accurate forecast of spring runoff. Measurements from the 130 electronic snow sensors, scattered throughout the state, indicate that the statewide snowpack’s water equivalent is 15.2 inches, or 53% of the April average.

Sierra Nevada Snowpack Comparison-NASA satellite image-WNN-April 2020

The natural-color satellite images above, acquired by the Moderate Resolution Imaging Spectroradiometer (MODIS) instruments on NASA’s Terra and Aqua satellites, show the area covered by snow in March 2020 compared to March 2017 (a record high year). Graphic: NASA/NASA JPL

“While today’s survey results show our snowpack is better off than it was just last month, they still underscore the need for widespread, wise use of our water supplies,” said DWR Director Karla Nemeth. “California’s climate continues to show extreme unpredictability, and February’s record dryness is a clear example of the extremes associated with climate change.”

On average, the snowpack supplies about 30% of California’s water needs as it melts in the spring and early summer, the state agency reported in news release.

Unsung Heroes: Carlsbad’s Desalination Plant Workers

/in , , /by /CBS 8 (San Diego)by Angie Lee

The Carlsbad Desalination Plant turns seawater into clean safe drinking water.

In an effort to keep delivering 50 million gallons of fresh water to the county daily the plant has gone on complete lockdown.

As of March 19, 10 workers volunteered to quarantine themselves inside the Carlsbad plant for the next three weeks. The company said workers will continue to monitor and adjust gauges and switches, watching for leaks – doing whatever is needed to safeguard San Diego County’s only significant local source of drinking water.

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Utilities Aim to Keep Specially Trained Employees Healthy and Working

/in , , /by /NPRby Clay Masters Quoted: San Diego County Water Authority

Some municipal water utilities are taking emergency measures to sequester some employees to assure that they can keep the water flowing as the coronavirus spreads.

In this country, millions of Americans can follow advice to stay at home so long as the electricity stays on and the water and the phone service. Utility workers need to keep moving about. And to stay on the job, they also need to stay safe. Iowa Public Radio’s Clay Masters reports that some utilities are taking extraordinary measures, including locking in employees at work.

MASTERS: After two weeks, a new group of workers with the same set of skills, who are currently sitting at home, will switch with the current onsite crew. Something similar is happening at a desalination plant in Carlsbad, California, that produces 50 million gallons of water a day. Ten workers are living there for three weeks. Sandy Kerl is general manager for the San Diego County Water Authority.

SANDY KERL: “These are critical services, highly trained individuals, not easily replaceable, so they have to be protected to ensure that water continues to flow.”

Select Download File to hear the 3-minute story as featured on National Public Radio.

 

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Carlsbad Desalination Plant-WNN-primary

Water Utilities Aim to Keep Specially Trained Employees Healthy and Working

/in , /by /NPRby Clay Masters Quoted: San Diego County Water Authority

Some municipal water utilities are taking emergency measures to sequester some employees to assure that they can keep the water flowing as the coronavirus spreads.

In this country, millions of Americans can follow advice to stay at home so long as the electricity stays on and the water and the phone service. Utility workers need to keep moving about. And to stay on the job, they also need to stay safe. Iowa Public Radio’s Clay Masters reports that some utilities are taking extraordinary measures, including locking in employees at work.

Water utilities take special steps to keep water flowing

MASTERS: I’m standing next to Fleur Drive, which leads into downtown Des Moines. And normally, this is a pretty busy road. It’s not right now because, well, a lot of businesses are shut down. And right next to it is the Des Moines Water Works treatment facility. And what’s different about the grounds right now is that there are 10 campers just parked out front on the lawn.

Water treatment process effective

TED CORRIGAN: At our three treatment plants, we have a total of 21 people who will be living onsite 24/7 in those campers that we’ve placed.

MASTERS: That’s Ted Corrigan. He’s the interim CEO for the Des Moines Water Works that provides drinking water for more than half a million customers. He says they’ve gone deeper into their contagious disease response plan than ever before.

CORRIGAN: But the treatment process is unchanged. It’s unaffected by what’s going on. And it is very effective against viruses, to be sure.

MASTERS: Behind the tall, barbed wire fence, a skeleton crew of operators is doing things like running the control centers and testing the water. Kyle Danley heads water production here. He’s part of the crew that’s putting in at least 12 hours a day before leaving the facility and walking to his isolated camper for the night. He says while some of the workers aren’t used to camper life, the utility can’t take the risk that they get sick. And he says most of the jobs require unique skills and licenses.

KYLE DANLEY: We’re in a specialty field. There’s always a shortage of operators throughout the country, trying to get people interested in this field, but it certainly is something that takes months and years to be able to get those licenses needed. And then just even if you have a license, every plant is specific.

Workers sequester-in-place at Carlsbad Desalination Plant

MASTERS: After two weeks, a new group of workers with the same set of skills, who are currently sitting at home, will switch with the current onsite crew. Something similar is happening at a desalination plant in Carlsbad, California, that produces 50 million gallons of water a day. Ten workers are living there for three weeks. Sandy Kerl is general manager for the San Diego County Water Authority.

SANDY KERL: “These are critical services, highly trained individuals, not easily replaceable, so they have to be protected to ensure that water continues to flow.”

Ten Carlsbad Water Plant Employees Live at Work for 21 Days

/in , , /by /NBC 7 San Diegoby Joe Little Quoted: San Diego County Water Authority

Millions of Californians are staying home.  Millions are working from home.

Ten are living at work.

“We have locked down the site out here. We have ten employees that are doing the job of those 42 employees,” said Poseidon Director of Communications Jessica Jones.

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Carlsbad Desal Plant Workers Shelter-in-Place at Work to Ensure Water Safety

/in , , /by /KGTV 10 News (San Diego)by Rina Nakano Quoted: San Diego County Water Authority

During these uncertain times, many people are sacrificing their lives for the greater good.

A highly specialized group of employees at public utility plants who have jobs that are impossible to do at home are some of these workers. Some workers at the Poseidon Desalination Water Plant in Carlsbad are going above and beyond to make sure our drinking water is safe from the coronavirus.

When we think of heroes during this coronavirus pandemic, we immediately think of medical staff, grocery workers, and delivery people. But remember to thank those who continue to provide water.

 

 

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Carlsbad Desalination Plant Workers Self-Isolate

/in , , /by /Water News Network / WaterWorldby Ed Joyce Quoted: San Diego County Water Authority

In an effort to ensure continuity of operations, ten volunteers are sheltering in place at the Claude “Bud” Lewis Carlsbad Desalination Plant in San Diego County. Poseidon Water‘s Jessica Jones shares this inspiring story of selfless dedication to keeping the water flowing.

“They did volunteer to operate the plant on-site for 21 days,” said Jones. “There were ten recreational vehicles brought in, so each worker has their own RV and food is delivered for them without human contact.”

With the COVID-19 pandemic, Poseidon Water decided to take this step to ensure there is uninterrupted production and delivery of safe and reliable water for San Diego County.

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