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Opinion: COVID-19 is a Chance to Invest in our Essential Infrastructure Workforce

Even as the COVID-19 pandemic keeps millions of people home and many businesses shuttered for social distancing, up to 62 million essential workers are still reporting to their jobs in hospitals, grocery stores, and other critical industries. They are on the frontlines against the coronavirus, vital to our public health and economic survival. Of them, the 17 million workers who operate and maintain our infrastructure are among the most essential—delivering our packages, keeping our water running, ensuring our broadband is up to speed, and more.

Olivenhain Municipal Water District Takes Proactive Steps in Response to Coronavirus

The coronavirus (COVID-19) pandemic has posed an unprecedented threat to the global community, requiring quick action, responsible decision-making, and forward thinking. With nearly every community facing this global health emergency, the Olivenhain Municipal Water District has taken several proactive steps to protect customers, employees, and the water supply, according to a news release.

Recharge Totals Get Boost from March Rains, With More to Come

Last month’s storms brought nearly 4.5 inches of rain to the San Bernardino region — about 57 percent above normal for March — helping to reverse the season’s plummeting precipitation totals to about 86 percent of normal for this time of year, the San Bernardino Valley Water Conservation District has announced.

Jameson, Gibraltar Reservoirs Over Capacity as Recent Rains Help Drought-Stricken South Coast

Both Jameson and Gibraltar reservoirs are over capacity, with each holding some 100.4% of their respective capacities. Gibraltar Reservoir, holding 4,603 acre-feet of water, has experienced an increase of 2,064 acre-feet during the 2020 water year, which began Sept. 1, 2019, and runs through Aug. 31.

Cachuma Lake Comeback Shows Impressive Water Supply

One of the poster-lake shots for the California drought in 2016 was Cachuma Lake in the Santa Ynez Valley when it dropped down to a muddy level of seven percent surrounded by brown hills. This morning after impressive rains and a direct runoff from the Santa Ynez watershed it is rising to within 15 feet of the spill level at Bradbury Dam.

What if California Faces a Disaster During the Pandemic?

California has evacuation plans for earthquakes, floods, mudslides and, of course, wildfires, but what if one of those disasters occurs as the state is dealing with the coronavirus outbreak when everyone is being urged to stay home?

State and local officials are trying to figure that out.

“That’s something that is being looked at, but it’s challenging,” said California Office of Emergency Services’ spokesman Brian Ferguson.

Kim Zagaris, longtime fire and rescue chief for the emergency services agency, came out of retirement to help with planning during the virus crisis.

Amid ‘Stay-at-Home’ Orders, What Kind of Financial Break can SDG&E Customers Get?

The California Public Utilities Commission, the agency that regulates the state’s major investor-owned power companies such as San Diego Gas & Electric, has agreed to shift the timing of a credit SDG&E customers receive each year to help give some financial relief in the wake of the COVID-19 outbreak.

The commission is also looking at extending less expensive winter rates by a few months into the summer, although making such a move would not result in customers really saving money over the long-term.

"The desire to produce quality work and to know that customers can depend on us is what motivates me," said Sweetwater Authority Field Crew Supervisor Javier Natividad. Photo: Water Authority water pros working

Water Pros Working Round the Clock To Ensure Service

More than a month into the coronavirus crisis in California, water pros continue to work around the clock to deliver essential services to San Diego County residents.

From the Fallbrook Public Utilities District south to the Sweetwater Authority and east to the Padre Dam Municipal Water District, essential employees at the San Diego County Water Authority’s 24 member agencies continue to maintain vital water systems and perform emergency repairs so customers have the water they depend on during this time.

(L to R): Fallbrook PUD Utility Technician Toby Stoneburner, Collections Supervisor Kyle Drake, and Utility Worker II Matt Perez remain at work maintaining vital water systems. Photo: Fallbrook PUD

(L to R): Fallbrook PUD Utility Technician Toby Stoneburner, Collections Supervisor Kyle Drake, and Utility Worker II Matt Perez remain at work maintaining vital water systems. Photo: Fallbrook Public Utility District

“At a time when workforces are being challenged and stretched, the Fallbrook Public Utility District is fully operational,” said Jack Bebee, Fallbrook PUD general manager. “During this outbreak, many employees are working remotely answering phones and questions. Other essential employees are in the field as necessary, practicing social distancing and wearing masks. They are responding to leaks and other critical operations.”

Water and wastewater industry employees are among the essential critical infrastructure workers exempt from the California’s stay home order that directs all state residents to stay home during the coronavirus pandemic.

“We are running at full capacity,” said Beebe. “Calls are being answered, invoices are getting processed, our systems are being monitored remotely, and we are moving forward with essential construction projects.”

‘Rewarding knowing I can help people’

Sweetwater Authority Customer Service Representative Vanessa Olivares continues to answer calls and assist with inquiries. Photo: Water Authority water pros working

Sweetwater Authority Customer Service Representative Vanessa Olivares continues to answer calls and assist with inquiries. Photo: San Diego County Water Authority

At the Sweetwater Authority, members of the Customer Service team continue to provide high-quality customer service.

“The most rewarding aspect of my work is knowing I can help people with their water needs,” said Vanessa Olivares, Sweetwater customer service representative. “It’s rewarding being able to provide great customer service by solving problems and offering solutions for customers.”

“Knowing the public depends on me to do my job is a great motivator,” said Valetin Martinez, Sweetwater instrument and control technician.

Melissa Marquez continues her work for Padre Dam Municipal Water District during the COVID-19 crisis. Photo: Padre Dam MUD

Melissa Marquez continues her vital work for Padre Dam Municipal Water District during the COVID-19 crisis. Photo: Padre Dam Municipal Utility District

“Padre Dam staff continue to work daily to provide water and wastewater services to our customers,” said Allen Carlisle, Padre Dam CEO/general manager. “During this time of uncertainty, our customers can be sure that crews continue to operate systems, lab analysts monitor water quality daily, customer service representatives are available to assist customers, and staff continue to perform all essential functions as public servants in our community.”

Cliff Wright is one of many dedicated Padre Dam MWD employees continuing to work in the field serving East County residents. Photo: Padre Dam MWD

Cliff Wright is one of many dedicated Padre Dam MWD employees continuing to work in the field serving East County residents. Photo: Padre Dam Municipal Water District

As essential workers, water and wastewater system employees will continue to work to ensure safe and reliable water services. In some instances, routine maintenance projects that would require temporary water shutoffs are being delayed to ensure customers continue critically important hygiene habits such as washing their hands.

If you see water agency employees in your neighborhood feel free to wave and say thank you, but please remember to practice physical distancing.

923 Million Gallons of Water Released From Hodges Reservoir After Storm

Because of recent heavy rainfall, the city of San Diego Saturday began releasing about 923 million gallons of water from Hodges Reservoir into the San Dieguito River, which may eventually lead to the ocean, city officials said.

The dam release began at about 11 a.m. Saturday and will continue for about seven days or until the reservoir elevation is near 295 feet, spokesperson José Ysea said.

For safety reasons, the California Division of Safety of Dams has determined that the water level at Hodges Reservoir should not exceed 295 feet, which is 20 feet below spillway elevation, Ysea said. This requires periodic water releases from Hodges Reservoir.

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COVID-19: Water Use When We Stay Home

Now that most of us are at home more, you may be wondering “how much more water am I using?” The good news is, it’s probably less than you think. This is because the activities that use the most water  – such as outdoor irrigation, showering and doing laundry – happen at the same weekly frequency regardless if you and the family are spending your days at home or not.

Your water use will increase only slightly

Unlike our use of electricity, which we use continuously as we light our rooms, run our computers or stream shows, our use of water is more intermittent. This means that although we are home the entire time, using water may be limited to bathroom visits, washing our hands, cleaning dishes or doing laundry. This is good news for your water bill.

What about all the handwashing?

Surprisingly, washing your hands for the recommended 20 seconds does not use that much water. If you have faucet aerators or a newer faucet, each 20-second hand wash with the water running uses less than half of a gallon. Even still, faucets are responsible for 18% of the typical indoor water consumption. It takes 24 extra handwashing events per day over a 60 day billing cycle to increase your bill by one unit, which equals 748 gallons and costs you $4.98. You can use less water if you shut the faucet off while you soap up your hands, but you don’t have to. Public health is more important than water conservation. Wash your hands and stay safe.

What about additional toilet flushing?

Since you are at home and not at work, you are flushing your toilets more, this is where you may see a slight increase in your indoor use. After all, toilets make up an average of 20% of the typical indoor water consumption. The good news – it takes a lot of flushes to really increase your bill.  The most common toilets in everyone’s homes use 1.6 gallons per flush, while newer toilets use 1.1 gallons per flush or less. It will take 467 flushes of al 1.6 gallon per flush toilet to use one unit of water. Note that older toilets can use 4-6 gallons per flush, and that changes the picture dramatically.

Do not flush ‘flushable’ wipes

It’s also important to note that you should not use your toilet as a garbage can. Do not flush “flushable” wipes, paper towels or disinfecting wipes down the toilet. These items wreak havoc on sewer systems. The last thing any of us need at this time is a backed up sewer.

What about the dishes from extra cooking and snacking?

You may be creating more dishes due to extra cooking and snacking, but fortunately, dishwashing does not use much water either. If you want to use less water, use the dishwasher. Dishwashers recirculate water and are highly efficient, only using 4-5 gallons per load.

Showering and laundry at home

The good news is that even though you and your family are home all day, you’re most likely not showering any more than you typically would. Showers are a larger portion of our indoor consumption, around 21 percent. The same is true for your laundry, which can be around 22 percent of indoor water use. But, not dressing for work each day may reduce your weekly laundry, offsetting increased us of water for other needs.

Our home’s ‘other half’

The big piece that is missing is what we use on our landscapes, and thankfully, this should not change. Outdoor watering is responsible for half of Helix Water District customers’ total use. So, while we may be concerned that being home will increase our indoor use, the largest potential for savings is still outdoors. An irrigation controller has more to do with the typical home’s water consumption than our indoor behaviors. If you have not been outside lately, the soil is still wet and most of us can leave our irrigation controllers in the off position for the time being.

This article was written by Helix Water District Conservation Technician Vince Dambrose, whom is currently working from home to keep his coworkers safe and healthy so that the district can keep your water flowing.