Water Academy Archives

Wastewater Collection Systems Workers (left to right) Raul Rodarte, Dennis Richardson, and Jesse Halbig demonstrate how they keep sewer pipes clean with a combination truck on the facilities tour. Photo: Vallecitos Water District

Rave Reviews for Vallecitos Water Academy Facilities Tour

October 28, 2024/in Facilities & Operations /by Gayle Falkenthal

The reviews are in for the 2024 Vallecitos Water District’s annual Water Academy, featuring a tour of the District’s facilities.

Participants raved about their opportunity to learn firsthand about the District’s operations from its professional staff in multiple disciplines, including James H. Gumpel, P.E., Vallecitos Water District General Manager.

Raul Rodarte, Wastewater Collections Worker II, offers a demonstration during the facilities tour. Photo: Vallecitos Water District

Among the stops along the tour:

Water Operations Control Room
Wastewater Collections
Warehouse, Construction, and Training Facilities
Maintenance and Repair Shops and Mechanics Bay
Sustainable Demonstration Garden and Meters

See a video of the facilities tour events.

Water Academy Tour Highlights

The District’s Wastewater Collections Department demonstrated how it keeps sewer pipes clean with a combination truck. The CCTV camera van was also on display. A recorded video showed how the camera system inspects the District’s sewer pipes.

Wastewater Collections staff are also trained as the District’s Confined Space Rescue Team. They discussed how the team’s preparedness and training to address emergencies immediately, instead of waiting for first responders, can save lives.

At the District’s welding shop and mechanics bay, mechanics explained how performing repairs in-house saves District customers money.

The Maintenance Services Department discussed the essential emergency repair parts maintained in the warehouse which allows construction crews to expedite water main repairs and return service to the customers as soon as possible.

Close Up Look At Equipment

Water Academy participants also got a presentation by the Construction Department with a closeup look at heavy equipment in operation, including a Mini-Excavator, Backhoe, Skid Steer, Hydro Excavator and Service Truck, and a 10-wheeler Dump Truck. All the equipment enables Vallecitos Water District personnel to repair water mains as quickly as possible to return customers to service.

Water Operations personnel demonstrated the Neutral Output – Discharge Elimination System (NO-DES) trailer, which functions as a portable water filtration unit. It removes minerals that can settle in water mains over many years. This helps to maintain high water quality for the District’s customers.

Vallecitos Water District is among the first agencies in San Diego County to purchase one of these units. It also helps the District comply with regulations that require urban retail water suppliers to submit water loss audits to the State of California annually. Water agencies are required to account for every drop of water and reduce water waste wherever possible.

Staff Demonstrate Specialized Skills

At the District’s Spill Emergency Response Plan Training Center, participants learned how Vallecitos employees practice responding to sewer spills and watched a demonstration. All water used for training and the demonstration is potable water rather than actual wastewater. A combination truck was set up downstream to demonstrate how a sewer spill would be mitigated and collected.

Water Operations field and lab testing equipment were on display. Several tests were run to show how lab testing in-house delivers faster, more cost-efficient results. Additionally, staff showed customers how, by adding CO₂to a water sample, the pH (measure of acidity or basicity) is changed.

Vallecitos Water District customers learn how to check their meters at home. Photo: Vallecitos Water District

Employees in the Meter Department showed customers how to read their own meters and how to check for leaks.

No Vallecitos Water District tour is complete without a stroll through its Sustainable Demonstration Garden, including its new seed library and garden features.

Positive Participant Feedback For Facilities Tour

Participants in the Vallecitos Water District facilities tour offered positive feedback from their experience. Photo: Vallecitos Water District

Participants received samples of PureGreen fertilizer from Encina and water bottles and had fun with trivia questions to conclude the tour.

Participant reviews highlighted the complexity of the operation, the friendly staff, and how much they learned.

“(The) complexity of providing water to a high population density coastal area. Good people with good management” wrote Frank Yakos.

“Previous to today I already had a very positive impression of VWD. Today’s information increased my positive impression immensely,” wrote Diane Veach.

“Learned something interesting from each presenter, learned a lot! Loved how friendly everyone is,” wrote Ann Kreile.

“I’m impressed with everything! Clean facility! Great staff! Great presentation!” raved Nancy Sims.

“Thanks! Keep up the good work!” said it all for Michael Wilkinson.

Vallecitos Water District: A Culture That Values Customers, Employees

March 27, 2024/in Home Headline, Media Coverage, San Diego County /by Maddie Simmons /The Coast News Group

Vallecitos Water District, led by General Manager James Gumpel, has been serving the San Marcos community since 1955. As a local government entity, they provide essential water, wastewater, and reclamation services to various areas in North San Diego County.

Full Story

Wastewater Collection System Worker II Jesse Halbig explain how the crew put a remote camera into the sewer system to inspect the condition of the sewer pipes. Photo: Vallecitos Water District Water Academy

Vallecitos WD Water Academy Draws A Crowd

November 20, 2023/in Features /by Gayle Falkenthal

Vallecitos Water District (VWD) customers got a first-hand look at what it takes to operate their water and wastewater systems at a Water Academy Tour hosted on November 2. Forty-six customers participated in the day-long program.

Wastewater Treatment Plant Supervisor Matt Wiese explains how staff monitor functions at the Meadowlark Water Reclamation Facility. Photo: Vallecitos Water District

After being welcomed by VWD General Manager Glenn Pruim and Assistant General Manager James Gumpel with an overview of the District, certified water and wastewater specialists took Water Academy participants through tours of the Sustainable Demonstration Garden and its water meters, its equipment and water operations control room, the Twin Oaks Reservoirs and the Meadowlark Water Reclamation Facility.

Other tour highlights include demonstrations of specialized equipment used by the District’s water professionals, and a visit to the Water Operations Department’s computerized control room to see how the District ensures that the drinking water is safe.

At the Sustainable Demonstration Garden, participants learned about conservation techniques for their landscaping.

At all stops, customers had the opportunity to have their questions answered by staff and District board members, including at a group lunch.

Reservoir, Reclamation Facility Tours A Highlight

Water Systems Operator II Toby Luna demonstrates how water is tested. Photo: Vallecitos Water District

Participants boarded a chartered bus for a first-hand look at the District’s 33-million-gallon and 40-million-gallon capacity Twin Oaks Reservoirs, currently said to be the largest of their kind in the world. The grand finale of the tour is a visit to the District’s Meadowlark Water Reclamation Facility in Carlsbad, capable of recycling up to 74% of the wastewater generated in its service area. At this facility, participants learned how microorganisms help clean the water and see how recent plant upgrades to increase capacity benefit the community by lowering the overall demand for water.

“It’s a privilege for our team of certified water and wastewater specialists to provide Vallecitos Water District customers a first-hand look at what it takes to operate the Vallecitos Water District and provide reliable, exceptional, and sustainable water and wastewater service to the more than 100,000 residents in our service area,” said Chris Robbins, VWD Public Information/Conservation Supervisor.

The San Diego County Water Authority’s award-winning Citizens Water Academy kicked off its first class since 2020. Participants are at the top of Olivenhain Dam. Photo: San Diego County Water Authority

Citizens Water Academy Returns for Summer 2023

July 26, 2023/in Education, Features /by Kimberlyn Velasquez

On June 27, the San Diego County Water Authority kicked off its first Citizens Water Academy since 2020, when COVID-19 forced a shutdown of the program. The academy offers attendees the opportunity to gain a deeper understanding of the Water Authority’s life-sustaining mission.

Participants learn firsthand about critical water issues affecting the region and go behind the scenes with water planners, managers, and engineers for an inside look at the water delivery system.

Citizens Water Academy-Olivenhain Dam-San Diego County Water Authority-education

Citizens Water Academy participants at the base of Olivenhain Dam. Photo: San Diego County Water Authority.

Building leaders in water

The Water Academy is geared toward civic and business leaders. This year’s class was held in three sessions starting on June 27 with a welcome and Water Authority overview by Acting General Manager Dan Denham.

Session two took place on July 12 with dinner and presentations about “Planning for a Water Resilient Future” with Jeff Stephenson, acting director of the Water Resources Department. A final session took place on July 15, and included presentations by Operations and Maintenance Department leaders, tours of the regional water delivery control room and emergency operations center, a tour of Olivenhain Dam, and a graduation ceremony.

Class participants come from a wide range of backgrounds and professions. They include elected official representatives, retail water agency staff, Water Authority board members, and civic and business leaders from across the region.

“Despite our lack of natural resources, it’s easy to take our safe, reliable supply of water for granted,” said Acting General Manager Dan Denham. “We turn on the faucet and there’s the water, ready to be transformed into our morning cup of coffee. But how that water gets from point A to point B is an astounding work of engineering and strategic planning. The Water Academy is all about connecting our community to this intricate world.”

Award-winning program

The Citizens Water Academy launched in fall 2014. Over the years, 99% of participants said they would recommend the Water Academy to a colleague, and nearly 50% of graduates engaged in the Water Authority’s alumni network.

The Water Authority was honored with the Silver Bernays Mark of Excellence Award for the Citizens Water Academy from the San Diego/Imperial Counties Chapter of the Public Relations Society of America in 2015. The program also won the Communications Initiative Award from the San Diego Section of the American Planning Association in 2016.

Water Authority staff are excited to bring this important program back to the community after a three-year pause due to the pandemic and look forward to hosting additional classes in the future. Information about future class dates will be posted here. The webpage also includes an interest form and nomination form for future Water Academy classes.

The California Water Environment Association of San Diego recognized Vallecitos Water District wastewater treatment plant supervisor Dawn McDougle as its 2018 Supervisor of the Year. Photo: Courtesy VWD

Vallecitos Supervisor Honored for 28 Years of Environmental Protection

April 1, 2018/in Achievements /by Gayle Falkenthalby Lisa Urabe, Vallecitos Water District

From her first day on the job at Vallecitos Water District in 1988, Dawn McDougle knew that she wanted to finish her career at the San Marcos-based water agency.

Her dedication, innovation, and commitment to the community have paid off in many ways over the decades. In January, they brought McDougle to the forefront of the region’s water industry when the California Water Environment Association of San Diego recognized her as Supervisor of the Year for her career of excellence, safety and protecting the environment.

McDougle started at Vallecitos as an industrial waste technician at a time when few women performed this work. She advanced her career by taking classes and earning certifications – and she helped others by mentoring and coaching them along the way. In 2002, McDougle was promoted to wastewater treatment plant supervisor.

Career Accomplishments Benefit the Community

Over the past 16 years, McDougle played a major role in the operation and management of the Meadowlark Reclamation Facility – recognized in 2009 with an Award of Excellence from the American Society of Civil Engineers.

“It’s been an awesome road with the Vallecitos Water District, and I am always going to be grateful to say I spent my career here and achieved all the goals I wanted to achieve,” said MdDougle.

McDougle’s tenure at Meadowlark included the recent completion of a $30 million expansion to an important part of Vallecitos’ water supply program that reduces demand on imported water supplies for northern San Diego County. The facility produces recycled water for golf courses at La Costa and the Four Seasons Resort Aviara in Carlsbad, several school sites, Legoland and the Carlsbad Flower Fields.

McDougle masterminded the use of new process units that extended the useful life of the Meadowlark plant well beyond 2030. With many constraints along the way, she kept the existing plant operating while constructing a new plant and meeting the plant expansion output goal of 5 million gallons per day.

McDougle’s staff at Meadowlark praise her extensive knowledge, her leadership, and her generosity in passing on her knowledge to others. “Dawn gave me an opportunity … She’s been great, she shows me what I have to do in order to be a successful operator. She’s top notch in this industry,” said Fernando Mata, Plant Operator.

The Meadowlark facility is visited frequently by students and ratepayers, because it provides an excellent opportunity to see how wastewater is converted to a valuable resource. Vallecitos developed successful outreach programs with McDougle’s guidance, including the California Water Environment Association “Wake up to Wastewater” tour, and the district’s award-winning Water Academy tour.

During the Water Academy tour, McDougle highlights how the district plays an integral role in protecting the environment through water reuse. It showcases an industry leader, who has spent her career making sure the district’s facilities live up to their promise.

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