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Utilities Aim to Keep Specially Trained Employees Healthy and Working

Some municipal water utilities are taking emergency measures to sequester some employees to assure that they can keep the water flowing as the coronavirus spreads.

In this country, millions of Americans can follow advice to stay at home so long as the electricity stays on and the water and the phone service. Utility workers need to keep moving about. And to stay on the job, they also need to stay safe. Iowa Public Radio’s Clay Masters reports that some utilities are taking extraordinary measures, including locking in employees at work.

MASTERS: After two weeks, a new group of workers with the same set of skills, who are currently sitting at home, will switch with the current onsite crew. Something similar is happening at a desalination plant in Carlsbad, California, that produces 50 million gallons of water a day. Ten workers are living there for three weeks. Sandy Kerl is general manager for the San Diego County Water Authority.

SANDY KERL: “These are critical services, highly trained individuals, not easily replaceable, so they have to be protected to ensure that water continues to flow.”

Select Download File to hear the 3-minute story as featured on National Public Radio.

 

Coronavirus: Is the Drinking Water Supply Safe?

As the coronavirus pandemic continues to spread, water agencies across the Bay Area and California are taking unprecedented steps to keep the water flowing that millions of people need for drinking and washing their hands, but which is also critical for fighting fires, serving hospitals, running sewer systems and other vital uses.

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Water Utilities Aim to Keep Specially Trained Employees Healthy and Working

Some municipal water utilities are taking emergency measures to sequester some employees to assure that they can keep the water flowing as the coronavirus spreads.

In this country, millions of Americans can follow advice to stay at home so long as the electricity stays on and the water and the phone service. Utility workers need to keep moving about. And to stay on the job, they also need to stay safe. Iowa Public Radio’s Clay Masters reports that some utilities are taking extraordinary measures, including locking in employees at work.

Water utilities take special steps to keep water flowing

MASTERS: I’m standing next to Fleur Drive, which leads into downtown Des Moines. And normally, this is a pretty busy road. It’s not right now because, well, a lot of businesses are shut down. And right next to it is the Des Moines Water Works treatment facility. And what’s different about the grounds right now is that there are 10 campers just parked out front on the lawn.

Water treatment process effective

TED CORRIGAN: At our three treatment plants, we have a total of 21 people who will be living onsite 24/7 in those campers that we’ve placed.

MASTERS: That’s Ted Corrigan. He’s the interim CEO for the Des Moines Water Works that provides drinking water for more than half a million customers. He says they’ve gone deeper into their contagious disease response plan than ever before.

CORRIGAN: But the treatment process is unchanged. It’s unaffected by what’s going on. And it is very effective against viruses, to be sure.

MASTERS: Behind the tall, barbed wire fence, a skeleton crew of operators is doing things like running the control centers and testing the water. Kyle Danley heads water production here. He’s part of the crew that’s putting in at least 12 hours a day before leaving the facility and walking to his isolated camper for the night. He says while some of the workers aren’t used to camper life, the utility can’t take the risk that they get sick. And he says most of the jobs require unique skills and licenses.

KYLE DANLEY: We’re in a specialty field. There’s always a shortage of operators throughout the country, trying to get people interested in this field, but it certainly is something that takes months and years to be able to get those licenses needed. And then just even if you have a license, every plant is specific.

Workers sequester-in-place at Carlsbad Desalination Plant

MASTERS: After two weeks, a new group of workers with the same set of skills, who are currently sitting at home, will switch with the current onsite crew. Something similar is happening at a desalination plant in Carlsbad, California, that produces 50 million gallons of water a day. Ten workers are living there for three weeks. Sandy Kerl is general manager for the San Diego County Water Authority.

SANDY KERL: “These are critical services, highly trained individuals, not easily replaceable, so they have to be protected to ensure that water continues to flow.”

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Opinion: Your Tap is the Safest Source of Water During this Pandemic

As we Americans face these unprecedented times, many are rushing to the store to stock up on bottled water and other supplies. At Helix Water District, we want to remind you that your tap water is still safe and reliable.

While it’s always advisable to have a reasonable amount of emergency water on hand, the coronavirus outbreak is not a situation that will require a stockpile of bottled water. You will still have access to safe, clean water from your tap, as always.

There is no evidence that COVID-19 is transmitted through tap water. The illness primarily transfers from person to person through respiratory droplets produced when an infected person coughs or sneezes.

Tap water is safe, reliable

At Helix Water District, we work diligently 24 hours a day, 7 days a week to ensure your tap water is safe to drink, meeting all state and federal quality regulations. We collect and analyze 200 water samples a day to ensure our treatment process is effective. Our water treatment process includes disinfecting the water with ozone to chemically deactivate and physically remove viruses, bacteria and other organisms.

We also work around the clock to ensure water reaches your home. Such an operation requires an immense system and continuous upkeep. That is why the district prioritizes preventive maintenance and scheduled improvements. It is also the reason that when you turn on a faucet — day or night — you don’t have to worry about whether the water will be there.

Some customers don’t realize that because Helix Water District is a public agency, it cannot make a profit. Beyond that, all Helix staff undergo thorough emergency preparedness training. We’re ready to support our community through any crisis, whether it’s a global pandemic or wildfire. We are here for you.

Even now Helix Water District employees are treating, monitoring and delivering your tap water, making sure you have water when and how you need it. We will do so throughout the duration of this emergency and beyond when things return to normal.

Helix will continue to monitor the evolving public health emergency, just as we’re sure you are, and we will update our website and social media with important information about your water delivery. In an abundance of caution, we are closed to the public and we recommend paying online or over the phone at 855-276-8053. We may have closed our lobbies, but not our operations.

At Helix Water District, we have always been committed to operational excellence and maximum efficiency. We want to make sure our customers have the safe, reliable water they need, whenever they need it, and we will do whatever we can to make that happen.

Opinion: Your Tap Is The Safest Source of Water During This Pandemic

As we Americans face these unprecedented times, many are rushing to the store to stock up on bottled water and other supplies. At Helix Water District, we want to remind you that your tap water is still safe and reliable.

While it’s always advisable to have a reasonable amount of emergency water on hand, the coronavirus outbreak is not a situation that will require a stockpile of bottled water. You will still have access to safe, clean water from your tap, as always.

There is no evidence that COVID-19 is transmitted through water. The illness primarily transfers from person to person through respiratory droplets produced when an infected person coughs or sneezes.

At Helix Water District, we work diligently 24 hours a day, 7 days a week to ensure your water is safe to drink, meeting all state and federal quality regulations. We collect and analyze 200 water samples a day to ensure our treatment process is effective. Our water treatment process includes disinfecting the water with ozone to chemically deactivate and physically remove viruses, bacteria and other organisms.

Officials to Hoarders: Quit Buying Bottled Water

Municipal water providers in Aspen, Vail, Steamboat and other communities say there is no threat from COVID-19 in their water supplies and that people do not need to hoard bottled water — provided that the employees who operate the various water plants can still come to work.

And yet, two weeks into Colorado’s crisis, you still see people exiting the state’s grocery stores with shopping carts brimming with multipacks of 4-ply Charmin or Angel Soft toilet paper. And buried under the TP, you’ll spot the 48-bottle cartons of Arrowhead or Fiji water.

Toilet paper aside, water systems operators around the state — including ski towns, which are among the hardest-hit areas for the novel coronavirus pandemic — do not understand why people think they need to stock up on bottled water.

Water Shutoffs in Sharp Focus Amid Coronavirus Outbreak

The advice is simple and universal: Washing your hands with soap and water is one of the most effective ways to stop the spread of the coronavirus. But for millions of people across the country, that’s not simple at all: They lack running water in their houses due to service shutoffs prompted by overdue bills.

Regional Water Agencies Continue to Provide Safe, Quality Water

Amid the growing concerns over COVID-19 (novel Coronavirus), water providers in the San Bernardino basin continue to provide safe, quality drinking water to residents and businesses without interruption. San Bernardino Valley Municipal Water District, San Bernardino Municipal Water Department and East Valley Water District confirm safe water supply during this period of concern surrounding the coronavirus.

Ten Carlsbad Water Plant Employees Live at Work for 21 Days

Millions of Californians are staying home.  Millions are working from home.

Ten are living at work.

“We have locked down the site out here. We have ten employees that are doing the job of those 42 employees,” said Poseidon Director of Communications Jessica Jones.

Water Authority Partners with San Diego Food Bank to Fight Hunger

In addition to ensuring a safe and reliable water supply, the Board leadership of the San Diego County Water Authority has joined regional efforts to fight the economic impacts of the pandemic by setting up a virtual food drive in partnership with the San Diego Food Bank 

The San Diego Food Bank helps feed hundreds of thousands of hungry people each year – and the numbers are growing rapidly as economic impacts of coronavirus closures ripple across the region.

The Water Authority’s virtual food drive allows donors to select and purchase items such as canned meats, vegetables, fruits, peanut butter and oatmeal for distribution to needy residents.