Water Service Will Continue During Shelter-in-Place

San Jose Water customers will have uninterrupted service and water shutoffs for nonpayment will be suspended while the Bay Area undergoes shelter-in-place orders to mitigate the spread of the novel coronavirus, the utility company announced Monday.

The company’s customer service office at 110 West Taylor St. will be closed beginning Monday, but residents can get support online at . Non-essential service appointments will be canceled, the company said.