Customers of Silicon Valley’s largest water company are in an uproar after receiving yet another proposal to substantially hike up their monthly water bills. Under a new proposal from San Jose Water, the monthly bill of a typical customer would increase nearly 30% over the next four years — and that’s on top of an about 60% rise in rates since 2015.
San Jose Water customers will have uninterrupted service and water shutoffs for nonpayment will be suspended while the Bay Area undergoes shelter-in-place orders to mitigate the spread of the novel coronavirus, the utility company announced Monday.
The company’s customer service office at 110 West Taylor St. will be closed beginning Monday, but residents can get support online at . Non-essential service appointments will be canceled, the company said.
The Water News Network is San Diego County’s source for water news and information.
