Column: You Do Know That, in Most Cases, Bottled Water Is Just Tap Water?

Since the start of the pandemic, thirsty Americans have drowned their sorrow in bottled water. Even before the coronavirus blew into all our lives, bottled water was, and has been for years, the No. 1 beverage in the United States, surpassing soft drinks as the choice of increasingly health-conscious consumers. The COVID-19 pandemic only accelerated things.

According to a recent report from the International Bottled Water Assn., sales of bottled water exploded last year “as consumers stocked up in order to stay home amid the coronavirus crisis.”

Low River Levels to Blame for ‘Earthy’ Taste to Sacramento Tap Water, City Says

Does your tap water taste a little off right now? Sacramento city leaders say the drought is probably to blame.

The city says they have been recently getting some calls with people reporting an “earthy” taste to their tap water. Some people have also been reporting an off smell as well.

New Survey Polls U.S. Confidence In Tap Water

Four in five Americans served by a water utility (77 percent) say the quality of their tap water is excellent or good, although Black and Hispanic respondents report a lower level of satisfaction, according to a survey conducted by Morning Consult on behalf of the American Water Works Association.

EPA’s Independent Science Board, Critics Push for Stronger Lead Rule

The Environmental Protection Agency’s (EPA) proposal to address lead in water isn’t as aggressive as it could be, the agency’s independent science advisers, as well as outside groups, said Monday.

Opinion: Southern California Doesn’t Have Decades to Figure Out Water Recycling. We Need it Now

The great achievement of the Metropolitan Water District of Southern California is that few people ever give it much thought. You turn on the faucet and the water comes out. The stuff is reliably clean and safe, and always available.

Water Quality Issues, Safety Concerns are Significant Drags on Water Utility Customer Satisfaction

As the Environmental Protection Agency moves closer to implementing regulations for PFAS (per- and polyfluoroalkyl substances), commonly referred to as “forever chemicals,” in the U.S. drinking water supply, many Americans are “just saying no” to tap water. According to the J.D. Power 2020 U.S. Water Utility Residential Customer Satisfaction Study released today, 25 percent of Americans say they never drink their tap water, setting the stage for a serious set of customer satisfaction challenges on the part of regional water utilities.

Americans Are Told to Wash Hands to Fight Coronavirus. But Some Don’t Trust the Tap

For the Chavez family and many others in California’s fertile San Joaquin Valley, bottled water is the toilet paper of their coronavirus pandemic — an everyday necessity that vanished from supermarket shelves.

Opinion: Coronavirus Related Updates

Some quick and important updates: Tap water is safe to drink! The San Diego County Water Authority would like everyone to know that the region’s tap water is safe to drink, and that there is no evidence that the Coronavirus is transmitted through treated water.

Cal Water Responds to Concerns During COVID-19 Pandemic

In response to concerns the California Water Service has seen about the safety of tap water as well as scammers targeting utility providers’ customers through phone, mail and email for personal information or to demand payment for their bills, released the following things residents should know.

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Opinion: Your Tap is the Safest Source of Water During this Pandemic

As we Americans face these unprecedented times, many are rushing to the store to stock up on bottled water and other supplies. At Helix Water District, we want to remind you that your tap water is still safe and reliable.

While it’s always advisable to have a reasonable amount of emergency water on hand, the coronavirus outbreak is not a situation that will require a stockpile of bottled water. You will still have access to safe, clean water from your tap, as always.

There is no evidence that COVID-19 is transmitted through tap water. The illness primarily transfers from person to person through respiratory droplets produced when an infected person coughs or sneezes.

Tap water is safe, reliable

At Helix Water District, we work diligently 24 hours a day, 7 days a week to ensure your tap water is safe to drink, meeting all state and federal quality regulations. We collect and analyze 200 water samples a day to ensure our treatment process is effective. Our water treatment process includes disinfecting the water with ozone to chemically deactivate and physically remove viruses, bacteria and other organisms.

We also work around the clock to ensure water reaches your home. Such an operation requires an immense system and continuous upkeep. That is why the district prioritizes preventive maintenance and scheduled improvements. It is also the reason that when you turn on a faucet — day or night — you don’t have to worry about whether the water will be there.

Some customers don’t realize that because Helix Water District is a public agency, it cannot make a profit. Beyond that, all Helix staff undergo thorough emergency preparedness training. We’re ready to support our community through any crisis, whether it’s a global pandemic or wildfire. We are here for you.

Even now Helix Water District employees are treating, monitoring and delivering your tap water, making sure you have water when and how you need it. We will do so throughout the duration of this emergency and beyond when things return to normal.

Helix will continue to monitor the evolving public health emergency, just as we’re sure you are, and we will update our website and social media with important information about your water delivery. In an abundance of caution, we are closed to the public and we recommend paying online or over the phone at 855-276-8053. We may have closed our lobbies, but not our operations.

At Helix Water District, we have always been committed to operational excellence and maximum efficiency. We want to make sure our customers have the safe, reliable water they need, whenever they need it, and we will do whatever we can to make that happen.