As the application window for a near billion-dollar state program designed to help cash-strapped Californians with pandemic-related drinking water debt nears its close date, almost 50% of eligible water systems have fully completed the application, but nearly one quarter haven’t yet started the process — a scenario that could see many struggling households lose the chance to have their financial burdens alleviated.
On April 5, Helix Water District launched the Helix Helps Customer Assistance Program —a one-time credit of up to $300 to help Helix Water District’s residential customers who live in a single-family home, are behind on their water bill and can demonstrate loss of income due to the COVID-19 pandemic.
Water agencies across the region are seeking help from the County of San Diego and the 18 incorporated cities in the county to provide essential financial relief for households throughout the county that are facing growing water bill delinquencies due to the COVID-19 pandemic.
San Diego County water managers are lobbying state officials to help get financial relief for customers and water agencies struggling with water debt during the COVID-19 pandemic.
The region’s water wholesaler was surprised by the amount of debt looming over water customers and the agencies that sell it.
State water officials estimate 1.6 million customers are behind on their water bills. The debt is worth more than $1 billion.
Glenn Farrel, San Diego County Water Authority director of Government Relations, said there are long-term issues that need consideration.
The Water News Network is San Diego County’s source for water news and information.
