Water utilities are just the latest industry to experience high-profile cyber incidents.
Earlier this year, a hacker breached a California water treatment plant and removed programs used to clean water. In another incident that made national headlines, a hacker gained remote access to a Florida treatment plant and increased the amount of lye in the treatment process – a change that a plant employee fortunately noticed and quickly corrected.
Going back to a time when water utilities were less connected is not an option. COVID-19 demanded connected operations so employees could work remotely.