Lake Murray is one of several local reservoirs that may see their hours of operation get slashed starting next year because of budget issues in the city of San Diego. To cover the city’s $258 million deficit in its budget, the San Diego City Council is considering reducing the hours of both Lake Murray and […]
San Diego’s notoriously bad customer service and billing for sewer and water customers is dramatically improving thanks to new software, more employees and shifting priorities. Hours-long customer-service hold times have shrunk to a record-low 69 seconds on average, while significantly fewer customers are getting hit with surprise cumulative bills as high as $2,000.
Gary Broomell, a longtime member and president of the Valley Center Municipal Water District board for almost 50 years, was an exemplar of the community man. He was an athlete, farmer, family man, community servant and great father.
Gary Arant the general manager of the Valley Center Water Authority sent a letter to San Diego City Councilmember Sean Elo-Rivera suggesting maybe he was too young to remember what it was like to fear drought and unreliable water supplies. Elo-Rivera’s suggestion that the city of San Diego should consider dissolving or breaking up the San […]
Hearing May 19 on City’s Plan to Close Lake Murray on Weekdays; Other Local Lakes Face Cuts
/in Media Coverage, San Diego County /by Milla Kuiper /East County Magazineby Karen PearlmanLake Murray is one of several local reservoirs that may see their hours of operation get slashed starting next year because of budget issues in the city of San Diego. To cover the city’s $258 million deficit in its budget, the San Diego City Council is considering reducing the hours of both Lake Murray and […]
‘Unbelievable’ Turnaround: San Diego Water Officials Have Fixed Notoriously Bad Hold Times, Billing Errors
/in Media Coverage, San Diego County /by Milla Kuiper /The San Diego Union-Tribuneby David Garrick Mentioned: San Diego County Water AuthoritySan Diego’s notoriously bad customer service and billing for sewer and water customers is dramatically improving thanks to new software, more employees and shifting priorities. Hours-long customer-service hold times have shrunk to a record-low 69 seconds on average, while significantly fewer customers are getting hit with surprise cumulative bills as high as $2,000.
Broomell Was Longtime Water Board President, Grower: Gary Broomell
/in Media Coverage, San Diego County /by Milla Kuiper /Valley Road Mentioned: San Diego County Water AuthorityGary Broomell, a longtime member and president of the Valley Center Municipal Water District board for almost 50 years, was an exemplar of the community man. He was an athlete, farmer, family man, community servant and great father.
Morning Report: Another Water Letter
/in Media Coverage, San Diego County /by dguillen /Voice of San Diego Mentioned: San Diego County Water AuthorityGary Arant the general manager of the Valley Center Water Authority sent a letter to San Diego City Councilmember Sean Elo-Rivera suggesting maybe he was too young to remember what it was like to fear drought and unreliable water supplies. Elo-Rivera’s suggestion that the city of San Diego should consider dissolving or breaking up the San […]