Painful, inaccurate water bills have eroded trust in the City of San Diego’s Public Utilities Department. However, the city says it is committed to earning that trust back, vowing to fix major problems. They’ve launched a tool customers can use immediately to take control of their water usage and bills.
The recent audit on the city’s sky-high water bills was under review Monday. The San Diego City Council’s audit committee held a special meeting to look into it after more than 2,700 incorrect water bills were sent out last year. In that special meeting Monday morning, the committee reviewed performance audits on the Public Utilities […]
Water rates in San Diego will increase just over 2 percent on Wednesday, part of a five-step incremental spike over four years that will amount to a compounded rate hike of 35 percent. The rate increase comes one week after an audit found 2,750 individual water bills last year were incorrect and had to be […]
Re “County water move has its costs” (July 1): The San Diego Union-Tribune addressed an important regional question on whether the San Diego County Water Authority’s decades-long strategy to create a reliable portfolio of water supplies is worth the cost. Unfortunately, the story omitted clear-cut evidence that the region’s supply reliability strategy is an unqualified success: Our […]
City Launches App To Help Customers Monitor Water Bills
/in Media Coverage, San Diego County /by Mike Lee /10 News (San Diego)by Amanda BrandeisPainful, inaccurate water bills have eroded trust in the City of San Diego’s Public Utilities Department. However, the city says it is committed to earning that trust back, vowing to fix major problems. They’ve launched a tool customers can use immediately to take control of their water usage and bills.
High Water Bills: San Diego City Council Committee Reviews Performance Audit
/in Media Coverage, San Diego County /by Mike Lee /CBS8 (San Diego)by Ashley JacobsThe recent audit on the city’s sky-high water bills was under review Monday. The San Diego City Council’s audit committee held a special meeting to look into it after more than 2,700 incorrect water bills were sent out last year. In that special meeting Monday morning, the committee reviewed performance audits on the Public Utilities […]
San Diego Water Rates Increase 2 Percent This Week, Part Of Larger Multi-Year Spike
/in Media Coverage, San Diego County /by Mike Lee /The San Diego Union-Tribuneby David GarrickWater rates in San Diego will increase just over 2 percent on Wednesday, part of a five-step incremental spike over four years that will amount to a compounded rate hike of 35 percent. The rate increase comes one week after an audit found 2,750 individual water bills last year were incorrect and had to be […]
OPINION: In Response: Water Cost Story Missed Key Points
/in Media Coverage, San Diego County /by Andrea Mora /The San Diego Union-Tribuneby Mark Muir Mentioned: San Diego County Water AuthorityRe “County water move has its costs” (July 1): The San Diego Union-Tribune addressed an important regional question on whether the San Diego County Water Authority’s decades-long strategy to create a reliable portfolio of water supplies is worth the cost. Unfortunately, the story omitted clear-cut evidence that the region’s supply reliability strategy is an unqualified success: Our […]