BLOG: How One Water Agency Thrived During California’s Drought

Now that California has come through the worst of its recent five-year drought, it’s time to take stock of what went wrong and right. Moulton Niguel Water District, which serves 170,000 people in Orange County with water, wastewater and recycled water services, insists it didn’t just survive the drought, but thrived. The district saw per capita water use fall and saw an improvement in the water efficiency of its customers. Moulton Niguel changed its outreach strategy to use more electronic communication with customers and is now piloting a program that allows customers to monitor their usage through a mobile app.