Did DWP Overcharge You? Customers To Receive Info On Billing Settlement Starting This Week

Los Angeles Department of Water and Power customers will soon be able to recover their money from a landmark class-action settlement. Starting this week, ratepayers will receive packets in the mail that detail what types of refunds and damages may be claimed from the settlement. The DWP has been plagued by a faulty computer billing system launched in 2013 that overcharged tens of thousands of customers while failing to bill others at all. Ratepayers filed a class-action lawsuit against the utility and the city; all sides reached a tentative settlement that was approved in December.